---
title: "Verint support contract 19/20"
ocid: "ocds-b5fd17-f55c0c6f-d97c-42f7-81a0-b3df1fabe8c9"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f55c0c6f-d97c-42f7-81a0-b3df1fabe8c9"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f55c0c6f-d97c-42f7-81a0-b3df1fabe8c9.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-f55c0c6f-d97c-42f7-81a0-b3df1fabe8c9.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "FINANCIAL OMBUDSMAN SERVICE"
published: "2019-07-10"
---

# Verint support contract 19/20

Buyer: FINANCIAL OMBUDSMAN SERVICE  
Current stage: Award  
OCID: ocds-b5fd17-f55c0c6f-d97c-42f7-81a0-b3df1fabe8c9

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-f55c0c6f-d97c-42f7-81a0-b3df1fabe8c9)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-f55c0c6f-d97c-42f7-81a0-b3df1fabe8c9.json)

## Summary

The Financial Ombudsman Service has completed the procurement process for a support contract titled "Verint support contract 19/20," classified under the IT services category. This procurement was executed via a limited method, specifically a competitive quotation below threshold, and the awarded contract is valued at £87,455. The contract period runs from 11th July 2019 until 10th July 2020, with the tender period having concluded on 25th June 2019. The service will be delivered at the organisation's premises located in London, United Kingdom.

This award presents an opportunity for small and medium-sized enterprises (SMEs) specialising in IT services, particularly consulting, software development, and support, to engage with a reputable public sector client. Businesses with experience in providing technical support for software solutions would be especially well-suited to compete in future tenders of a similar nature. Establishing a partnership with the Financial Ombudsman Service could lead to further engagements, fostering growth and enhancing their portfolio in the public procurement arena.

## Notice

This is an award notice for the provision of support for our Verint contract

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/9bfd5a5e-5553-4bcf-a1f1-c2727daee33b |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Competitive quotation (below threshold) |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Jul 2019 |
| Submission deadline | 25 Jun 2019 |
| Future notice date | Not specified |
| Award date | 26 Jun 2019 |
| Contract period | 10 Jul 2019 - 10 Jul 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £87,455 |
| Lots value | Not specified |
| Awards value | £87,455 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FINANCIAL OMBUDSMAN SERVICE |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 9SR |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Canary Wharf |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BRITISH TELECOMMUNICATION |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 10 Jul 2019 at 10:22 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/9bfd5a5e-5553-4bcf-a1f1-c2727daee33b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/9bfd5a5e-5553-4bcf-a1f1-c2727daee33b
  10th July 2019 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-f55c0c6f-d97c-42f7-81a0-b3df1fabe8c9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-f55c0c6f-d97c-42f7-81a0-b3df1fabe8c9.json.