---
title: "Managed Support Services for Dynamics 365"
ocid: "ocds-b5fd17-f566ba8e-0894-43b3-955b-71314355cf71"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f566ba8e-0894-43b3-955b-71314355cf71"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f566ba8e-0894-43b3-955b-71314355cf71.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-f566ba8e-0894-43b3-955b-71314355cf71.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UNIVERSITY OF BRISTOL"
published: "2024-04-02"
---

# Managed Support Services for Dynamics 365

Buyer: UNIVERSITY OF BRISTOL  
Current stage: Award  
OCID: ocds-b5fd17-f566ba8e-0894-43b3-955b-71314355cf71

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-f566ba8e-0894-43b3-955b-71314355cf71)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-f566ba8e-0894-43b3-955b-71314355cf71.json)

## Summary

The University of Bristol has awarded a contract for Managed Support Services for Dynamics 365 to SAGlobal. The procurement process was selective, involving a call-off from a framework agreement. The contract value is £120,120 GBP, with a contract period from April 1, 2024, to March 31, 2027. The tender period ended on March 21, 2024. The services fall under the main procurement category of services, and the procurement was led by the University of Bristol.

This contract presents an opportunity for businesses providing software support services to Microsoft Dynamics 365 to grow. Small and medium-sized enterprises (SMEs) are particularly suited to compete for this contract. Businesses located in the South West region of the United Kingdom, especially in or near Bristol (postal code: BS16 7FS), may find this tender of interest due to the location of the service delivery. The University of Bristol, the buying organisation, has sought these services to enhance its technology capabilities and support its operations.

## Notice

Managed services and application support (including advisory hours) for Microsoft Dynamics 365.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/617ed4ee-d7d2-498a-b393-c440561c9d70 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Apr 2024 |
| Submission deadline | 21 Mar 2024 |
| Future notice date | Not specified |
| Award date | 21 Mar 2024 |
| Contract period | 31 Mar 2024 - 31 Mar 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £120,120 |
| Lots value | Not specified |
| Awards value | £120,120 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNIVERSITY OF BRISTOL |
| Locality | BRISTOL |
| Post town | Bristol |
| Postcode | BS16 7FS |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK5 West of England |
| ITL 3 | TLK52 Bath & North East Somerset and South Gloucestershire |
| Local authority | South Gloucestershire |
| Electoral ward | Emersons Green |
| Westminster constituency | Filton and Bradley Stoke |
| Delivery location | TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SAGLOBAL |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72261000 - Software support services

## Release History

- 2 Apr 2024 at 08:17 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/617ed4ee-d7d2-498a-b393-c440561c9d70

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/617ed4ee-d7d2-498a-b393-c440561c9d70
  2nd April 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-f566ba8e-0894-43b3-955b-71314355cf71. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-f566ba8e-0894-43b3-955b-71314355cf71.json.