--- title: "L24083-T-TC - The Supply of Maintenance and Support Services (Telephone Systems)" ocid: "ocds-b5fd17-f586961a-bd42-4334-8bf0-6afffa449325" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f586961a-bd42-4334-8bf0-6afffa449325" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f586961a-bd42-4334-8bf0-6afffa449325.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-f586961a-bd42-4334-8bf0-6afffa449325.json" source: "Contracts Finder" current_stage: "Tender" buyer: "LONDON LUTON AIRPORT" published: "2024-09-06" --- # L24083-T-TC - The Supply of Maintenance and Support Services (Telephone Systems) Buyer: LONDON LUTON AIRPORT Current stage: Tender OCID: ocds-b5fd17-f586961a-bd42-4334-8bf0-6afffa449325 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-f586961a-bd42-4334-8bf0-6afffa449325) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-f586961a-bd42-4334-8bf0-6afffa449325.json) ## Summary London Luton Airport is inviting bids for the supply of maintenance and support services for Mitel telephone systems, under the tender title "L24083-T-TC - The Supply of Maintenance and Support Services (Telephone Systems)." The project falls under the telecommunications equipment and supplies industry category and is located in the East of England, primarily at Luton, Bedfordshire (postcode LU2 9LY). The procurement is currently in the Tender stage, with a key deadline for the submission of bids on 11th September 2024. The contract will commence on 27th November 2024 and continue until 26th November 2029. This open procedure tender involves a budget between £276,000 and £345,000 GBP. This tender provides a substantial opportunity for businesses specialising in telecommunications maintenance and support services, particularly those with experience in handling Mitel systems and associated third-party solutions such as call recording, call logging, and phone line management. Companies capable of supplying and implementing specialist handsets, as well as providing 24x7x365 maintenance, will find this contract particularly relevant. It is suitable for both single organisations and consortia from various sectors seeking to expand their business portfolio by supporting a major transportation hub like London Luton Airport. ## Notice London Luton Airport is looking for bidders for the Supply of the Maintenance and Support Services of Mitel Telephone Systems. LLA requires maintenance support 24x7x365 on all Mitel services to support the airport in its operation. The selected supplier will also be supplying line rental and be responsible for the support relationship for 3rd party solutions such as call recording, call logging and phone lines. Supply of handsets will be required as part of this contract. Details of current handsets are detailed in the schedule. However, if a specialist requirement is identified by the airport, then we would be looking for assistance in purchasing and or implementing (if the equipment is supplied by other) the solution. Additional information: Prospective contractors must be able to demonstrate previous experience of similar work and be prepared to provide references. Applications are welcome from single organisations or consortia from the public, private and voluntary/community sector. To access this or any other LLA open tender advert and to view the necessary tendering documents and express your interest, please visit the LLA e-Tendering Portal at: https://in-tendhost.co.uk/llaol All tender opportunities can be found under the Tenders link in the grey bar just below the LLA logo banner. If this is your first time using this portal, you will need to register in order to Express Interest by clicking the Register link also located in the grey bar or via the yellow Register button to the left on the Home Screen. If you are already registered on the LLA e-Tendering portal simply enter your details and login as usual. During registration, simply complete the information required on the three areas Company Details, Business Classifications and Company Categories. Once completed, click the Register My Company button located at the bottom. Please note you must express an interest through this portal in order to be attached to the tender project. After expressing interest and reviewing any tender documents, in order to progress you will also be asked whether or not you wish to Opt In or Opt Out of the process and click the appropriate button. Doing so will indicate to the buyers your intention to either make a submission or not and allow you to progress. Once you have opted in, you will be able to submit a response and use the Correspondence facility to ask any tender related questions. We accept no liability if you have not expressed an interest in the tender. Is a Recurrent Procurement Type? : No ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/df0d909a-1527-4447-ae8d-ed8a82770226 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (below threshold) | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 6 Sep 2024 | | Submission deadline | 11 Sep 2024 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 27 Nov 2024 - 26 Nov 2029 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £345,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | LONDON LUTON AIRPORT | | Locality | BEDFORDSHIRE | | Post town | Luton | | Postcode | LU2 9LY | | Country | England | | ITL 1 | TLH East (England) | | ITL 2 | TLH2 Bedfordshire and Hertfordshire | | ITL 3 | TLH21 Luton | | Local authority | Luton | | Electoral ward | Wigmore | | Westminster constituency | Luton South and South Bedfordshire | | Delivery location | Not specified | ## CPV Codes ### Divisions - 32 - Radio, television, communication, telecommunication and related equipment ### Codes - 32500000 - Telecommunications equipment and supplies ## Release History - 6 Sep 2024 at 10:20 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/df0d909a-1527-4447-ae8d-ed8a82770226 - 15 Aug 2024 at 10:55 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/df0d909a-1527-4447-ae8d-ed8a82770226 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/df0d909a-1527-4447-ae8d-ed8a82770226 6th September 2024 - Opportunity notice on Contracts Finder - https://in-tendhost.co.uk/LLAOL/aspx/ Additional information on how to apply for this contract ## Notice URLs - https://in-tendhost.co.uk/llaol ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-f586961a-bd42-4334-8bf0-6afffa449325. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-f586961a-bd42-4334-8bf0-6afffa449325.json.