--- title: "Case Management System for CES" ocid: "ocds-b5fd17-f59a496d-100b-4a99-a774-0986def38ad6" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f59a496d-100b-4a99-a774-0986def38ad6" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f59a496d-100b-4a99-a774-0986def38ad6.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-f59a496d-100b-4a99-a774-0986def38ad6.json" source: "Contracts Finder" current_stage: "Tender" buyer: "NORFOLK COUNTY COUNCIL" published: "2024-09-11" --- # Case Management System for CES Buyer: NORFOLK COUNTY COUNCIL Current stage: Tender OCID: ocds-b5fd17-f59a496d-100b-4a99-a774-0986def38ad6 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-f59a496d-100b-4a99-a774-0986def38ad6) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-f59a496d-100b-4a99-a774-0986def38ad6.json) ## Summary Norfolk County Council is currently in the tender stage for procuring a Case Management System. This system is intended to assist in multiple roles including County Minerals & Waste Planning Authority, Lead Local Flood Authority, County Conveyance Searches, and Highways Authority. Situated in Norfolk with postal code NR1 2DH, the procurement is focused within the IT services category and follows an open procedure type. Key dates include the tender period ending on 11th October 2024 and the contract period running from 2nd December 2024 to 31st July 2028. This tender presents opportunities for businesses specialising in IT services, particularly those with expertise in geospatial data management. The project requires an off-the-shelf solution, making it ideal for companies that already have a robust case management system in place. Although the procurement is not specifically targeted at SMEs or VCSEs, larger established companies with a reliable track record in similar service provisions would be well-suited to compete. The open procedure allows all interested vendors to participate, offering a valuable opportunity for business growth and expansion. ## Notice Norfolk County Council Norfolk County Council (NCC) is seeking a case management system to support key functions of its roles as County Minerals & Waste Planning Authority, Lead Local Flood Authority, County Conveyance Searches, and Highways Authority. All Service Functions listed below are reliant on geospatial data to record and manage cases. Cases encompass applications, searches, consultations, incidents. This specification is intended to offer a clear indication of NCC's requirements for the system it intends to procure. The system must be an off the shelf solution. Full details of the requirement can be found in the Service Specification, which forms a Schedule to the Terms and Conditions. Additional information: This procurement will be managed electronically via the Council's e-procurement system. To participate in this procurement, applicants must first be registered on the system at https://in-tendhost.co.uk/norfolkcc. Full instructions for registration and use of the system can be found at https://in-tendhost.co.uk/norfolkcc/aspx/BuyerProfiles. Once registered you will be able to see the procurement project under the 'tenders' section and 'express an interest' to view the documentation. If you encounter any difficulties whilst using the system you can contact the In-tend support team by phoning +44 8442728810 or e-mailing support@in-tend.co.uk. Is a Recurrent Procurement Type? : No ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/bbace812-5867-4c98-b9e8-f28142f40bfb | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (above threshold) | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 11 Sep 2024 | | Submission deadline | 10 Oct 2024 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 2 Dec 2024 - 31 Jul 2028 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NORFOLK COUNTY COUNCIL | | Locality | NORFOLK | | Post town | Norwich | | Postcode | NR1 2DH | | Country | England | | ITL 1 | TLH East (England) | | ITL 2 | TLH5 Norfolk | | ITL 3 | TLH51 Norwich and East Norfolk | | Local authority | Norwich | | Electoral ward | Lakenham | | Westminster constituency | Norwich South | | Delivery location | Not specified | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72000000 - IT services: consulting, software development, Internet and support ## Release History - 11 Sep 2024 at 15:14 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/bbace812-5867-4c98-b9e8-f28142f40bfb ## Documents - https://www.contractsfinder.service.gov.uk/Notice/bbace812-5867-4c98-b9e8-f28142f40bfb 11th September 2024 - Opportunity notice on Contracts Finder - https://in-tendhost.co.uk/norfolkcc/aspx/ Additional information on how to apply for this contract ## Notice URLs - http://www.norfolk.gov.uk - https://in-tendhost.co.uk/norfolkcc - https://in-tendhost.co.uk/norfolkcc/aspx/BuyerProfiles ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-f59a496d-100b-4a99-a774-0986def38ad6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-f59a496d-100b-4a99-a774-0986def38ad6.json.