---
title: "Nurse Call System Servicing and Maintenance"
ocid: "ocds-b5fd17-f5a22334-cfc0-470e-9715-ae51ea72ebb6"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f5a22334-cfc0-470e-9715-ae51ea72ebb6"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f5a22334-cfc0-470e-9715-ae51ea72ebb6.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-f5a22334-cfc0-470e-9715-ae51ea72ebb6.json"
source: "Contracts Finder"
current_stage: "Planning"
buyer: "NOTTINGHAM UNIVERSITY HOSPITAL NHS TRUST"
published: "2024-12-17"
---

# Nurse Call System Servicing and Maintenance

Buyer: NOTTINGHAM UNIVERSITY HOSPITAL NHS TRUST  
Current stage: Planning  
OCID: ocds-b5fd17-f5a22334-cfc0-470e-9715-ae51ea72ebb6

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## Summary

The Nottingham University Hospitals NHS Trust has initiated the planning stage for a procurement process titled "Nurse Call System Servicing and Maintenance." This contract falls under the industry category of repair and maintenance services of electrical building installations (CPV code 50711000) and targets both planned and reactive servicing of nurse call systems at Nottingham City Hospital and Queen’s Medical Centre, located in the East Midlands, United Kingdom. The current engagement phase is set to conclude on 31st January 2025, and the estimated contract value is £92,090. The procurement is directed at ensuring the safety and reliability of the nurse call systems to support effective healthcare delivery.

This tender offers significant opportunities for businesses specializing in electrical building installations, particularly those experienced in maintenance services. Small and medium-sized enterprises (SMEs) that can provide high levels of reliability and preventive maintenance services will find this contract particularly beneficial. Companies adept at servicing systems like Static Systems, Wandsworth, and Ipin currently installed at the specified hospitals would be well-suited to compete. By participating, businesses can expand their portfolio and establish a long-term relationship with a major public health organization.

## Notice

The Nottingham University Hospitals NHS Trust (The Trust) is conducting this request for information (RFI) exercise regarding the provision of a contract for both planned testing servicing and maintenance, as well as any reactive servicing, of the nurse call systems. The purpose of the contract is to enable the Trust to meet its needs as a provider of healthcare services. For example, enabling ward staff to respond quickly in event of a signal from patients for support or assistance. Further information, including a supplier questionnaire, can be obtained via the Trust's e-tendering portal: https://health-family.force.com/s/Welcome If you have any problems with the Electronic Portal., you should contact the helpdesk on 0800 9956035 or by sending an email to support-health@atamis.co.uk . The helpline is open Monday to Friday between 8 am and 6 pm excluding public and bank holidays. The primary remit of NHS organisations with regard to nurse call systems is the safety of patients. For all premises under its control, it is therefore critical that the Trust's nurse call systems are effectively serviced and maintained. Whilst it is not a legal requirement to service nurse call systems, it is understood they must be regularly maintained to ensure continued functionality. Without regular maintenance, the system can fail when needed, risking patients' lives. In addition, lack of maintenance can result in false alarms, leading to staff becoming desensitised to the system and the associated risk they may ignore it when a real emergency occurs. The Trust's objectives are to maintain a high level of reliability and availability of its systems by operating a system of planned preventative maintenance, with response to call outs and call backs/breakdowns maintained at agreed performance levels, whilst ensuring value for money. 1. The systems currently in situ at the Nottingham City Hospital consist primarily of Static Systems 2. The systems currently in situ at the queens Medical Centre consist of a mixture of Wandsworth, Ipin and Static Systems

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b96e6d47-a7f5-41c2-b8f6-265fef21f194 |
| Notice type | Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Dec 2024 |
| Submission deadline | Not specified |
| Future notice date | 31 Jan 2025 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £92,090 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NOTTINGHAM UNIVERSITY HOSPITAL NHS TRUST |
| Locality | NOTTINGHAM |
| Post town | Nottingham |
| Postcode | NG5 1PB |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF1 Derbyshire and Nottinghamshire |
| ITL 3 | TLF14 Nottingham |
| Local authority | Nottingham |
| Electoral ward | Sherwood |
| Westminster constituency | Nottingham East |
| Delivery location | TLF East Midlands (England) |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services

### Codes

- 50711000 - Repair and maintenance services of electrical building installations

## Release History

- 17 Dec 2024 at 14:02 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/b96e6d47-a7f5-41c2-b8f6-265fef21f194

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/b96e6d47-a7f5-41c2-b8f6-265fef21f194
  17th December 2024 - Early engagement notice on Contracts Finder

## Notice URLs

- https://health-family.force.com/s/Welcome

## Provenance

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