---
title: "Procurement for the provision of a Surrey Integrated Urgent Care Service (Including NHS111, Clinical Assessment Service and GP Out-of-hours)"
ocid: "ocds-b5fd17-f5c2f4a5-de8f-4885-8611-105405d8f05b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f5c2f4a5-de8f-4885-8611-105405d8f05b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f5c2f4a5-de8f-4885-8611-105405d8f05b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-f5c2f4a5-de8f-4885-8611-105405d8f05b.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS COMMERCIAL SOLUTIONS"
published: "2018-11-29"
---

# Procurement for the provision of a Surrey Integrated Urgent Care Service (Including NHS111, Clinical Assessment Service and GP Out-of-hours)

Buyer: NHS COMMERCIAL SOLUTIONS  
Current stage: Award  
OCID: ocds-b5fd17-f5c2f4a5-de8f-4885-8611-105405d8f05b

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## Summary

The NHS Commercial Solutions has recently completed the procurement for the Surrey Integrated Urgent Care Service, which includes NHS 111, Clinical Assessment Service, and GP Out-of-Hours services. This procurement falls under the health services category and was planned for the South East region of the United Kingdom. The contract, valued at £46,070,137, commenced on 1 April 2019 and is set to conclude by 31 March 2024. The procurement process utilised a selective method with a restricted procedure, and the key dates included the end of the tender period on 31 May 2018 and the contract award on 30 July 2018.

This procurement process opens significant opportunities for businesses, particularly those in the health and social care sector, including NHS service providers, urgent care service companies, and related SMEs and VCSEs (voluntary, community, and social enterprises). As the NHS aims to enhance the quality of urgent care services in Surrey, businesses that demonstrate robust experience in integrated health service delivery will be particularly well-positioned to compete for future contracts in this area. The successful model established through this tender can serve as a benchmark for prospective providers seeking to innovate and improve healthcare services.

## Notice

The purpose of this notice is to advise of the award of a contract by the Awarding Authorities ( see below ) or the services identified above. The Awarding Authorities are utilising the services of NHS Commercial Solutions to assist with the procurement elements of the project. The following Clinical Commissioning Groups ( East Surrey CCG, Guildford & Waverley CCG, North West Surrey CCG and Surrey Downs CCG - North West Surrey CCG being the lead Commissioner) have approached the market to procure an IUC Service incorporating a combined NHS 111 and GP Out-of-Hours service which will provide clinical assessment and face to face treatment. The Clinical Commissioning Groups identified above will be referred to in this Notice as the Awarding Authority. The Awarding Authority has now awarded, for registered and resident patients within the commissioning geography, a Supplier Contract for the provision of a fully integrated 24/7 Integrated Urgent Care Service incorporating access via NHS 111 and Online, a Clinical Assessment Service, and a GP Out-of-Hours Treatment Service. The Invitation to Tender was open to all suitably qualified providers. This notice is voluntary and does not mean that the Awarding Authority accepts that the Regulations apply to this procurement to any greater extent just by virtue of the publication of the notice or utilisation of a particular procurement process.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f65cf42c-2bfa-47cc-b95f-701d4b2afedb |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure (above threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Nov 2018 |
| Submission deadline | 31 May 2018 |
| Future notice date | 14 Aug 2018 |
| Award date | 29 Jul 2018 |
| Contract period | 31 Mar 2019 - 31 Mar 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £46,070,137 |
| Lots value | Not specified |
| Awards value | £46,070,137 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS COMMERCIAL SOLUTIONS |
| Locality | WEYBRIDGE |
| Post town | Kingston upon Thames |
| Postcode | KT13 8DP |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ2 Surrey, East and West Sussex |
| ITL 3 | TLJ25 West Surrey |
| Local authority | Elmbridge |
| Electoral ward | Weybridge Riverside |
| Westminster constituency | Runnymede and Weybridge |
| Delivery location | TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CARE UK (URGENT CARE |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services

## Release History

- 29 Nov 2018 at 17:05 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/f65cf42c-2bfa-47cc-b95f-701d4b2afedb
- 5 Feb 2018 at 09:31 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/5cb02c7b-7507-4803-bb55-5de509f416c4
- 8 Jan 2018 at 10:00 - Planning - Planned Procurement Notice - https://www.contractsfinder.service.gov.uk/Notice/4f9f744f-929c-489f-be84-6e26dde5cc2b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f65cf42c-2bfa-47cc-b95f-701d4b2afedb
  29th November 2018 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/5cb02c7b-7507-4803-bb55-5de509f416c4
  5th February 2018 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/4f9f744f-929c-489f-be84-6e26dde5cc2b
  8th January 2018 - Future opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/3a0ba121-19d4-4730-abcf-ea19723d5ea4
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/d45f43ff-1144-48e7-8331-f699f825a404
  Information for Potential Providers

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-f5c2f4a5-de8f-4885-8611-105405d8f05b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-f5c2f4a5-de8f-4885-8611-105405d8f05b.json.