---
title: "Social Research & Behavior Change Insight 2024"
ocid: "ocds-b5fd17-f5dfedde-0f73-45fe-8cb9-9f1f3024f4f0"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f5dfedde-0f73-45fe-8cb9-9f1f3024f4f0"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f5dfedde-0f73-45fe-8cb9-9f1f3024f4f0.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-f5dfedde-0f73-45fe-8cb9-9f1f3024f4f0.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NATIONAL HIGHWAYS"
published: "2024-12-23"
---

# Social Research & Behavior Change Insight 2024

Buyer: NATIONAL HIGHWAYS  
Current stage: Award  
OCID: ocds-b5fd17-f5dfedde-0f73-45fe-8cb9-9f1f3024f4f0

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## Summary

The procurement process for "Social Research & Behaviour Change Insight 2024" conducted by National Highways, an organisation located in Birmingham, England, falls within the industry category of research services. Specifically, it aims to enhance evidence around customer behaviours and generate insights for improved decision-making. This tender has successfully reached the award stage, and the contract has been awarded to Ipsos (Market Research) Ltd. The contract period runs from 24 December 2024 to 23 December 2026, with a total contract value of £710,000. The procurement method used was selective, specifically a call-off from a framework agreement. Interested parties had until 10 December 2024 to submit their tenders.

This tender represents a significant opportunity for businesses specialising in research services, particularly those with expertise in social research and behaviour change. SMEs would find this tender particularly suitable, given the project's requirements and the National Highways' focus on building knowledge and capability in these areas. Companies with a strong background in delivering impactful social research and consultancy services will be well-positioned to benefit and grow their business through involvement in this project.

## Notice

To enhance National Highways' evidence around customers - what they think, feel and do and why and to generate impactful insight that contributes to better decisions. It will also help the Social Research and Behavior Change team continue to build knowledge and capability across the business in social research and behavior change approaches.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3286edf9-f683-44ed-9c7f-3004216d9fa4 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Dec 2024 |
| Submission deadline | 10 Dec 2024 |
| Future notice date | Not specified |
| Award date | 11 Dec 2024 |
| Contract period | 24 Dec 2024 - 23 Dec 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £710,000 |
| Lots value | Not specified |
| Awards value | £710,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NATIONAL HIGHWAYS |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B1 1RN |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Ladywood |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IPSOS (MARKET RESEARCH |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73110000 - Research services
- 73210000 - Research consultancy services

## Release History

- 23 Dec 2024 at 19:11 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/3286edf9-f683-44ed-9c7f-3004216d9fa4

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/3286edf9-f683-44ed-9c7f-3004216d9fa4
  23rd December 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-f5dfedde-0f73-45fe-8cb9-9f1f3024f4f0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-f5dfedde-0f73-45fe-8cb9-9f1f3024f4f0.json.