---
title: "Independent Insurance Claims Handling Services"
ocid: "ocds-b5fd17-f5e83621-f624-454d-868c-60e6b506d436"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f5e83621-f624-454d-868c-60e6b506d436"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f5e83621-f624-454d-868c-60e6b506d436.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-f5e83621-f624-454d-868c-60e6b506d436.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "FINANCIAL SERVICES COMPENSATION SCHEME"
published: "2025-01-17"
---

# Independent Insurance Claims Handling Services

Buyer: FINANCIAL SERVICES COMPENSATION SCHEME  
Current stage: Award  
OCID: ocds-b5fd17-f5e83621-f624-454d-868c-60e6b506d436

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-f5e83621-f624-454d-868c-60e6b506d436)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-f5e83621-f624-454d-868c-60e6b506d436.json)

## Summary

The Financial Services Compensation Scheme (FSCS) has concluded the procurement process for Independent Insurance Claims Handling Services, classified under the insurance services industry category (CPV code 66510000). This process, now in the award stage, covers a broad geographic scope including the United Kingdom, British Overseas Territories, Channel Islands, Europe, Isle of Man, and the Rest of the World. The contract, valued at £4,005,600, entails handling FSCS-protected claims related to Independent Insurance Company Ltd. The contract period is from 1 April 2025 to 31 March 2027, with the award being officially published on 17 January 2025.

This tender presents substantial growth opportunities for businesses within the insurance services sector. It is particularly suited for small to medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) due to the procurement's inclusivity criteria. Given the high contract value and extensive geographic coverage, companies skilled in managing large-scale insurance claims processes would find this tender highly advantageous. The procurement method employed offers a bespoke engagement model, likely providing flexibility and specificity advantageous to firms with robust, adaptable service delivery capabilities.

## Notice

Handling of FSCS protected claims in respect of Independent Insurance Company Ltd.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/945ba7dc-d877-4e31-a060-97a7f4c290d6 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Jan 2025 |
| Submission deadline | 12 Dec 2024 |
| Future notice date | Not specified |
| Award date | 12 Dec 2024 |
| Contract period | 31 Mar 2025 - 31 Mar 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £4,005,600 |
| Lots value | Not specified |
| Awards value | £4,005,600 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FINANCIAL SERVICES COMPENSATION SCHEME |
| Locality | LONDON |
| Post town | Central London |
| Postcode | EC3A 7QU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | City of London |
| Electoral ward | Portsoken |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | WESTERN MORTGAGE SERVICES |

## CPV Codes

### Divisions

- 66 - Financial and insurance services

### Codes

- 66510000 - Insurance services

## Release History

- 17 Jan 2025 at 13:50 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/945ba7dc-d877-4e31-a060-97a7f4c290d6

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/945ba7dc-d877-4e31-a060-97a7f4c290d6
  17th January 2025 - Awarded contract notice on Contracts Finder
- https://www.delta-esourcing.com/delta/respondToList.html?noticeId=861817177
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-f5e83621-f624-454d-868c-60e6b506d436. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-f5e83621-f624-454d-868c-60e6b506d436.json.