---
title: "Planning and Delivery Support - HMCTS Customer Directorate"
ocid: "ocds-b5fd17-f5eba438-2e79-4c5a-a714-0c7cb9cfe5d5"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f5eba438-2e79-4c5a-a714-0c7cb9cfe5d5"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f5eba438-2e79-4c5a-a714-0c7cb9cfe5d5.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-f5eba438-2e79-4c5a-a714-0c7cb9cfe5d5.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MINISTRY OF JUSTICE."
published: "2017-01-19"
---

# Planning and Delivery Support - HMCTS Customer Directorate

Buyer: MINISTRY OF JUSTICE.  
Current stage: Award  
OCID: ocds-b5fd17-f5eba438-2e79-4c5a-a714-0c7cb9cfe5d5

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## Summary

The Ministry of Justice has recently completed a procurement process for a contract titled "Planning and Delivery Support - HMCTS Customer Directorate". This contract, classified under the industry category of Business and management consultancy services, has a total value of £97,047. The tender period concluded on 25 August 2016, while the contract is effective from 19 September 2016 until 18 March 2017. The services are to be delivered in London, United Kingdom, and the procurement process followed an "Other" method.

This tender presents significant opportunities for businesses, especially small and medium-sized enterprises (SMEs), seeking to expand in the consultancy sector. Companies that specialise in management consultancy services could find this contract particularly appealing, given the focus on aiding HMCTS in becoming more customer-led. The involvement of organisations with experience in public sector consultancy will be crucial to competing successfully in this arena.

## Notice

The core purpose of the Customer Directorate is to enable HMCTS to become a customer-led organisation. Detailed requirements attached at Appendix B

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/6991d1e1-ea2b-49b1-b108-cae6ad1d5827 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Jan 2017 |
| Submission deadline | 25 Aug 2016 |
| Future notice date | Not specified |
| Award date | 14 Sep 2016 |
| Contract period | 18 Sep 2016 - 18 Mar 2017 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £97,047 |
| Lots value | Not specified |
| Awards value | £100,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MINISTRY OF JUSTICE. |
| Locality | LEEDS |
| Post town | Leeds |
| Postcode | LS2 7EH |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE42 Leeds |
| Local authority | Leeds |
| Electoral ward | Hunslet & Riverside |
| Westminster constituency | Leeds South |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BMT HI-Q SIGMA |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79410000 - Business and management consultancy services

## Release History

- 19 Jan 2017 at 11:42 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/6991d1e1-ea2b-49b1-b108-cae6ad1d5827

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/6991d1e1-ea2b-49b1-b108-cae6ad1d5827
  19th January 2017 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/e7370a7a-32bb-4fe7-bfd6-3f0c17fc0c70
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-f5eba438-2e79-4c5a-a714-0c7cb9cfe5d5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-f5eba438-2e79-4c5a-a714-0c7cb9cfe5d5.json.