---
title: "RFI - UX/CX project leading to marketing campaign to increase bus patronage For Herefordshire Council"
ocid: "ocds-b5fd17-f60c602a-80a3-4889-a8a0-bc48e0f1188a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f60c602a-80a3-4889-a8a0-bc48e0f1188a"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f60c602a-80a3-4889-a8a0-bc48e0f1188a.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-f60c602a-80a3-4889-a8a0-bc48e0f1188a.json"
source: "Contracts Finder"
current_stage: "Planning"
buyer: "HEREFORDSHIRE COUNCIL"
published: "2024-07-10"
---

# RFI - UX/CX project leading to marketing campaign to increase bus patronage For Herefordshire Council

Buyer: HEREFORDSHIRE COUNCIL  
Current stage: Planning  
OCID: ocds-b5fd17-f60c602a-80a3-4889-a8a0-bc48e0f1188a

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## Summary

The procurement process involves an upcoming opportunity titled "RFI - UX/CX project leading to marketing campaign to increase bus patronage For Herefordshire Council". The buying organisation is Herefordshire Council located in Hereford, United Kingdom. The procurement stage is in the planning phase, with an engagement end date set for 31st July 2024. The industry category for this opportunity includes research and development services, consultancy services, and public road transport services.

This tender from Herefordshire Council offers opportunities for businesses specialising in user experience/customer experience, marketing, consultancy, and public road transport services. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprise organisations (VCSEs) are well-suited to compete for this project. Businesses interested in conducting user experience analysis, designing marketing campaigns, and providing public transport services are encouraged to participate in this tender process.

## Notice

Herefordshire Council are looking for a specialist consultancy to undertake UX/CX work to investigate, analyse and understand the user experience of bus passengers, and then take this into a comprehensive marketing campaign to increase patronage across the county and would like to establish whether there are any organisations that are interested in providing work on a UX/CX (User Experience/Customer Experience) project

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f0d23b3d-b74e-4934-b13e-79a79228b7f0 |
| Notice type | Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Jul 2024 |
| Submission deadline | Not specified |
| Future notice date | 31 Jul 2024 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HEREFORDSHIRE COUNCIL |
| Locality | HEREFORD |
| Post town | Hereford |
| Postcode | HR4 0LE |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG1 Herefordshire, Worcestershire and Warwickshire |
| ITL 3 | TLG11 Herefordshire, County of |
| Local authority | Herefordshire, County of |
| Electoral ward | Widemarsh |
| Westminster constituency | Hereford and South Herefordshire |
| Delivery location | TLG West Midlands (England) |

## CPV Codes

### Divisions

- 60 - Transport services (excl. Waste transport)
- 73 - Research and development services and related consultancy services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 60112000 - Public road transport services
- 73000000 - Research and development services and related consultancy services
- 79000000 - Business services: law, marketing, consulting, recruitment, printing and security

## Release History

- 10 Jul 2024 at 12:27 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/f0d23b3d-b74e-4934-b13e-79a79228b7f0

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f0d23b3d-b74e-4934-b13e-79a79228b7f0
  10th July 2024 - Early engagement notice on Contracts Finder
- http://www.supplyingthesouthwest.org.uk
  Location of Project documents

## Notice URLs

- https://www.herefordshire.gov.uk

## Provenance

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