---
title: "Microsoft Unified Support"
ocid: "ocds-b5fd17-f674f310-8d4e-474d-aa45-22ab787e39bd"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f674f310-8d4e-474d-aa45-22ab787e39bd"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f674f310-8d4e-474d-aa45-22ab787e39bd.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-f674f310-8d4e-474d-aa45-22ab787e39bd.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR WORK AND PENSIONS"
published: "2021-10-25"
---

# Microsoft Unified Support

Buyer: DEPARTMENT FOR WORK AND PENSIONS  
Current stage: Award  
OCID: ocds-b5fd17-f674f310-8d4e-474d-aa45-22ab787e39bd

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-f674f310-8d4e-474d-aa45-22ab787e39bd)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-f674f310-8d4e-474d-aa45-22ab787e39bd.json)

## Summary

The Department for Work and Pensions is seeking to procure Microsoft Unified Support, a comprehensive service across all Microsoft products designed for problem resolution and support. This procurement process is currently at the award stage, with a contract value of £1,000,000. The contract period commenced on 1st October 2021 and will extend until 30th September 2022. The opportunity is classified under the IT services category, specifically consulting, software development, Internet and support, and is applicable for delivery to the British Overseas Territories, Channel Islands, Europe, Isle of Man, and throughout the United Kingdom.

This tender presents significant opportunities for businesses specialising in IT services and support. Companies with experience in managing Microsoft platforms and providing consulting solutions are particularly well-suited to compete in this space. As the contract has been awarded to Microsoft Limited, businesses may consider future collaborations or partnerships for similar contracts within the public sector, leveraging this as a stepping stone for growth and expansion into associated service areas.

## Notice

Support across all Microsoft products providing problem resolution services and reactive and preventative support

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f74e9205-eb58-451b-812c-bcdb8bc0dde7 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Oct 2021 |
| Submission deadline | 23 Sep 2021 |
| Future notice date | Not specified |
| Award date | 28 Sep 2021 |
| Contract period | 30 Sep 2021 - 30 Sep 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £647,082 |
| Lots value | Not specified |
| Awards value | £1,000,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR WORK AND PENSIONS |
| Locality | BLACKPOOL |
| Post town | Blackpool |
| Postcode | FY4 5ES |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD4 Lancashire |
| ITL 3 | TLD42 Blackpool |
| Local authority | Blackpool |
| Electoral ward | Stanley |
| Westminster constituency | Blackpool South |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MICROSOFT |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 25 Oct 2021 at 11:30 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/f74e9205-eb58-451b-812c-bcdb8bc0dde7

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f74e9205-eb58-451b-812c-bcdb8bc0dde7
  25th October 2021 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/71138683-d2cd-4c67-b24c-6ef0b877c907
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-f674f310-8d4e-474d-aa45-22ab787e39bd. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-f674f310-8d4e-474d-aa45-22ab787e39bd.json.