---
title: "CRM System Housing"
ocid: "ocds-b5fd17-f68428d8-053e-4a82-b6bd-6e941bd7a918"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f68428d8-053e-4a82-b6bd-6e941bd7a918"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f68428d8-053e-4a82-b6bd-6e941bd7a918.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-f68428d8-053e-4a82-b6bd-6e941bd7a918.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "ASHFORD BOROUGH COUNCIL"
published: "2025-05-07"
---

# CRM System Housing

Buyer: ASHFORD BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-f68428d8-053e-4a82-b6bd-6e941bd7a918

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## Summary

The public procurement process for the "CRM System Housing" project was conducted by Ashford Borough Council, located at International House, Ashford, England. The project, classified under the "Software package and information systems" category, utilised a selective procurement method as a call-off from a framework agreement. The process reached the award stage on 2 May 2025, with the contract starting on 1 May 2025 and ending on 30 April 2027. The total contract value is £147,134. It is intended for delivery in the South East region of the United Kingdom, with the tender phase having concluded on 31 March 2025.

This procurement presents opportunities for businesses specialising in software solutions within the services industry. Small and medium-sized enterprises (SMEs) would have been particularly well-suited to compete for this contract, given the stated suitability for such organisations. The involvement of a large supplier, MRI Software Limited, as the awarded supplier indicates potential collaboration opportunities and showcases the level and scale of competition within this sector. Businesses looking to grow in public sector IT services, particularly those capable of providing specialised CRM solutions, would find such tenders advantageous for expanding their portfolios and market presence.

## Notice

Call off contract via framework.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/91acb785-f43b-4bb3-9e04-2ee7ae52ee3e |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 May 2025 |
| Submission deadline | 31 Mar 2025 |
| Future notice date | Not specified |
| Award date | 1 May 2025 |
| Contract period | 30 Apr 2025 - 30 Apr 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £147,134 |
| Lots value | Not specified |
| Awards value | £147,134 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ASHFORD BOROUGH COUNCIL |
| Locality | ASHFORD |
| Post town | Tonbridge |
| Postcode | TN23 1HU |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ4 Kent |
| ITL 3 | TLJ45 Mid Kent |
| Local authority | Ashford |
| Electoral ward | Victoria |
| Westminster constituency | Ashford |
| Delivery location | TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MRI SOFTWARE |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 7 May 2025 at 10:05 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/91acb785-f43b-4bb3-9e04-2ee7ae52ee3e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/91acb785-f43b-4bb3-9e04-2ee7ae52ee3e
  7th May 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-f68428d8-053e-4a82-b6bd-6e941bd7a918. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-f68428d8-053e-4a82-b6bd-6e941bd7a918.json.