---
title: "Social Media Monitoring and Listening Tool 2023/2024"
ocid: "ocds-b5fd17-f684dfe0-5670-46b1-af10-60e260ca8a92"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f684dfe0-5670-46b1-af10-60e260ca8a92"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f684dfe0-5670-46b1-af10-60e260ca8a92.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-f684dfe0-5670-46b1-af10-60e260ca8a92.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS ENGLAND"
published: "2023-11-17"
---

# Social Media Monitoring and Listening Tool 2023/2024

Buyer: NHS ENGLAND  
Current stage: Award  
OCID: ocds-b5fd17-f684dfe0-5670-46b1-af10-60e260ca8a92

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-f684dfe0-5670-46b1-af10-60e260ca8a92)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-f684dfe0-5670-46b1-af10-60e260ca8a92.json)

## Summary

NHS England recently awarded a contract for Social Media Monitoring and Listening Tool 2023/2024 to Fenix Media Limited T/A Pulsar. The procurement method used was a Single tender action (below threshold). The contract period is from November 21, 2023, to November 20, 2024. The location for this service contract is at Wellington House, 133-155 Waterloo Road, London, SE1 8UG, United Kingdom. The procurement process reached the award stage on November 16, 2023, with a contract value of £68,000.

This tender presents an opportunity for companies in the marketing services industry to provide social media monitoring and listening services to NHS England. Businesses with expertise in digital marketing and social media analysis would be well-suited to compete for such contracts. Being a direct procurement method with a specific supplier chosen, this contract showcases the importance of tailored services in enhancing communication strategies within the healthcare sector.

## Notice

Social media monitoring and listening to the NHS to help with marketing. Used by the Communications Team to effectively evaluate our social media content, which is published across all the organisation's corporate social media accounts.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/2c30a5e8-1aa1-41ec-9a62-ec827fb2be50 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Single tender action (below threshold) |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Nov 2023 |
| Submission deadline | 16 Nov 2023 |
| Future notice date | Not specified |
| Award date | 16 Nov 2023 |
| Contract period | 21 Nov 2023 - 20 Nov 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £68,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS ENGLAND |
| Locality | LONDON |
| Post town | South East London |
| Postcode | SE1 8UG |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI45 Lambeth |
| Local authority | Lambeth |
| Electoral ward | Waterloo & South Bank |
| Westminster constituency | Vauxhall and Camberwell Green |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FENIX MEDIA LIMITED T/A PULSAR |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79342000 - Marketing services

## Release History

- 17 Nov 2023 at 11:20 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/2c30a5e8-1aa1-41ec-9a62-ec827fb2be50

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/2c30a5e8-1aa1-41ec-9a62-ec827fb2be50
  17th November 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/2b57ebcd-b91d-46ba-adb5-0b1b7574404d
  nhs-terms-and-conditions-for-the-provision-of-services-po-version

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-f684dfe0-5670-46b1-af10-60e260ca8a92. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-f684dfe0-5670-46b1-af10-60e260ca8a92.json.