---
title: "Provision of Customer Research Partner"
ocid: "ocds-b5fd17-f6c17364-6de1-4b99-a0b6-d72683bdf99c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f6c17364-6de1-4b99-a0b6-d72683bdf99c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f6c17364-6de1-4b99-a0b6-d72683bdf99c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-f6c17364-6de1-4b99-a0b6-d72683bdf99c.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "BIP SOLUTIONS LIMITED"
published: "2025-03-04"
---

# Provision of Customer Research Partner

Buyer: BIP SOLUTIONS LIMITED  
Current stage: Tender  
OCID: ocds-b5fd17-f6c17364-6de1-4b99-a0b6-d72683bdf99c

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## Summary

Plus Dane Housing is currently seeking tenders for the Provision of Customer Research Partner services, comprising two lots: Customer Research Partner for delivering customer perception surveys, and Transaction Satisfaction Survey Platform for transactional feedback. This procurement process falls under the industry category of Customer Survey Services (CPV: 79342310) and the project spans numerous locations, including the UK and various international territories. The current stage is Tender, with a notable deadline for tender submissions extended to 9am, 13 March 2025. The contract period is scheduled from 27 April 2025 to 31 March 2030, with the procurement method being non-disclosed.

This tender presents lucrative opportunities for businesses specialising in customer research and survey services, especially those experienced in handling both customer perception and transactional feedback. Organisations, particularly SMEs and VCSEs, that have robust capabilities in designing comprehensive customer satisfaction measures would be ideally suited to participate. Engaging in this contract can potentially lead to significant business growth through long-term collaboration with Plus Dane Housing, enhancing service portfolios, and broadening market reach.

## Notice

Text to be corrected in the original notice: Place of text to be modified: Time limit for receipt of tenders or requests to participate Date: 13/03/2025 Time: 09:00 Instead of: 10 March 2025 Time: 12:00 Read New: 13 March 2025 Time: 09:00 Other additional information: Extension of tender deadline from Monday 10th March 2025 to 9am Thursday 13th March 2025 Plus Dane Housing are procuring a customer research service split into two lots as follows: Lot 1 - Customer Research Partner, delivering customer perception surveys Lot 2 - Transaction Satisfaction Survey Platform, delivering transactional feedback Suppliers are invited to tender for either or both lots

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/228e1b31-f1f7-423c-92e7-021926f58997 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - Not Disclosed |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Mar 2025 |
| Submission deadline | 10 Mar 2025 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 26 Apr 2025 - 31 Mar 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BIP SOLUTIONS LIMITED |
| Locality | LIVERPOOL |
| Post town | Liverpool |
| Postcode | L3 4AE |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD72 Liverpool |
| Local authority | Liverpool |
| Electoral ward | Waterfront South |
| Westminster constituency | Liverpool Riverside |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79342310 - Customer survey services

## Release History

- 4 Mar 2025 at 11:38 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/228e1b31-f1f7-423c-92e7-021926f58997

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/228e1b31-f1f7-423c-92e7-021926f58997
  4th March 2025 - Opportunity notice on Contracts Finder
- https://www.delta-esourcing.com/delta/respondToList.html?noticeId=930803485
  Please follow this link to view the notice.

## Provenance

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