---
title: "RUGCON - Control Centre Monitoring System"
ocid: "ocds-b5fd17-f6e55eed-a60e-4088-985b-1cc08588f403"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f6e55eed-a60e-4088-985b-1cc08588f403"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f6e55eed-a60e-4088-985b-1cc08588f403.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-f6e55eed-a60e-4088-985b-1cc08588f403.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "RUGBY BOROUGH COUNCIL"
published: "2024-01-29"
---

# RUGCON - Control Centre Monitoring System

Buyer: RUGBY BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-f6e55eed-a60e-4088-985b-1cc08588f403

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-f6e55eed-a60e-4088-985b-1cc08588f403)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-f6e55eed-a60e-4088-985b-1cc08588f403.json)

## Summary

The Rugby Borough Council has awarded a contract for the provision of a Universal Monitoring Telecare and call handling service, titled "RUGCON - Control Centre Monitoring System". The contract falls under the industry category of Industry specific software package, with a total value of £175,865 in GBP. The procurement method used was selective, involving a call-off from a framework agreement. The contract period spans from April 3, 2023, to April 2, 2028, and the tender period ended on February 17, 2023. The contract was awarded to E.novation UK Limited, with the contract being active since April 3, 2023.

This opportunity is well-suited for businesses providing software services in the West Midlands region of the United Kingdom. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations are eligible to compete for this contract. By offering a platform hosted in the cloud, maintenance support, software updates, and licenses, businesses can engage in providing innovative solutions for monitoring and call handling services to the Rugby Borough Council, potentially fostering long-term business growth and partnerships.

## Notice

Provision of a Universal Monitoring Telecare and call handling service, including: Use of the platform from the cloud host Maintenance support Software updates and releases Licenses

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3c46cf58-db80-4180-a136-2a6772135ba2 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Jan 2024 |
| Submission deadline | 17 Feb 2023 |
| Future notice date | Not specified |
| Award date | 2 Apr 2023 |
| Contract period | 2 Apr 2023 - 2 Apr 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £175,865 |
| Lots value | Not specified |
| Awards value | £175,865 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | RUGBY BOROUGH COUNCIL |
| Locality | RUGBY |
| Post town | Coventry |
| Postcode | CV21 2RR |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG1 Herefordshire, Worcestershire and Warwickshire |
| ITL 3 | TLG13 Warwickshire CC |
| Local authority | Rugby |
| Electoral ward | Benn |
| Westminster constituency | Rugby |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | E.NOVATION |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48100000 - Industry specific software package

## Release History

- 29 Jan 2024 at 10:32 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/3c46cf58-db80-4180-a136-2a6772135ba2

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/3c46cf58-db80-4180-a136-2a6772135ba2
  29th January 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-f6e55eed-a60e-4088-985b-1cc08588f403. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-f6e55eed-a60e-4088-985b-1cc08588f403.json.