---
title: "Telephone Platform Upgrade"
ocid: "ocds-b5fd17-f6ed6ad3-5e66-42d4-82d0-f2580c16ff52"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f6ed6ad3-5e66-42d4-82d0-f2580c16ff52"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f6ed6ad3-5e66-42d4-82d0-f2580c16ff52.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-f6ed6ad3-5e66-42d4-82d0-f2580c16ff52.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UNITED LINCOLNSHIRE TEACHING HOSPITALS NHS TRUST"
published: "2025-11-07"
---

# Telephone Platform Upgrade

Buyer: UNITED LINCOLNSHIRE TEACHING HOSPITALS NHS TRUST  
Current stage: Award  
OCID: ocds-b5fd17-f6ed6ad3-5e66-42d4-82d0-f2580c16ff52

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## Summary

The procurement process for the "Telephone Platform Upgrade" involves United Lincolnshire Teaching Hospitals NHS Trust as the buying organisation. This procurement falls under the "Radio, television, communication, telecommunication and related equipment" industry category and is situated in the East Midlands, United Kingdom. The Tender stage has been completed as of October 2025, and the award was published on 7th November 2025. The procurement method used was selective through a call-off from a framework agreement, specifically the Crown Commercial Services RM6116 Network Services 3 Framework Lot 4d Inbound Telephony Services. The contract, valued at £64,816.85, spans from 10th November 2025 to 31st March 2026.

This tender presents opportunities for small and medium-sized enterprises (SMEs), offering a chance for business growth by being associated with a prominent healthcare institution. The procurement process's selective nature indicates that businesses with relevant expertise in telecommunication upgrades and integration are best suited for such opportunities. Additionally, the guaranteed contract period supports businesses looking for stable projects to enhance their portfolio and presence within the public healthcare sector in the United Kingdom.

## Notice

The Authority operates a fixed telephone platform to enable employees to be able to make and receive external and internal telephone calls. The telephone platform supports United Lincolnshire Teaching Hospitals NHS Trust, Lincolnshire Community Health Services NHS Trust and Lincolnshire Partnership Foundation NHS Trust. An upgrade to hardware and software is required to ensure the current version of the platform is up to date and continues to be secure and supported by the manufacturer and is essential to avoid compatibility issues and preventing service disruption to the Authority and patients. The contract value in the notice is for the full cost of the upgrade to be completed over the contract duration. This contract has been awarded via the Crown Commercial Services RM6116 Network Services 3 Framework Lot 4d Inbound Telephony Services.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/147ca6b9-afe6-4a63-b1eb-4d7c818b5bf3 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Nov 2025 |
| Submission deadline | 16 Oct 2025 |
| Future notice date | Not specified |
| Award date | 6 Nov 2025 |
| Contract period | 10 Nov 2025 - 31 Mar 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £64,816 |
| Lots value | Not specified |
| Awards value | £64,816 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNITED LINCOLNSHIRE TEACHING HOSPITALS NHS TRUST |
| Locality | LINCOLN, |
| Post town | Lincoln |
| Postcode | LN2 5QY |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF3 Lincolnshire |
| ITL 3 | TLF30 Lincolnshire CC |
| Local authority | Lincoln |
| Electoral ward | Abbey |
| Westminster constituency | Lincoln |
| Delivery location | TLF East Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | I.P. INTEGRATION |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment

### Codes

- 32000000 - Radio, television, communication, telecommunication and related equipment

## Release History

- 7 Nov 2025 at 11:15 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/147ca6b9-afe6-4a63-b1eb-4d7c818b5bf3

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/147ca6b9-afe6-4a63-b1eb-4d7c818b5bf3
  7th November 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-f6ed6ad3-5e66-42d4-82d0-f2580c16ff52. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-f6ed6ad3-5e66-42d4-82d0-f2580c16ff52.json.