---
title: "098-BK-24 Automated Messaging Service"
ocid: "ocds-b5fd17-f700530b-938c-442b-9401-4d8873159104"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f700530b-938c-442b-9401-4d8873159104"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f700530b-938c-442b-9401-4d8873159104.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-f700530b-938c-442b-9401-4d8873159104.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "BRECKLAND DISTRICT COUNCIL"
published: "2024-09-16"
---

# 098-BK-24 Automated Messaging Service

Buyer: BRECKLAND DISTRICT COUNCIL  
Current stage: Tender  
OCID: ocds-b5fd17-f700530b-938c-442b-9401-4d8873159104

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## Summary

Breckland District Council invites suppliers to tender for the provision of an Automated Messaging Service, titled "098-BK-24 Automated Messaging Service". This procurement process falls under the industry category of Enhanced Messaging Service (EMS) services. The tender is open and is part of a rolling programme that aims to replace traditional letters with multi-channel message solutions to enhance revenue collection and customer engagement across five councils in East Anglia. The tender process is currently active, with a deadline for submission on 16th October 2024. The contract period will commence on 31st January 2025 and will conclude on 26th November 2026.

This tender offers substantial opportunities for businesses specialising in electronic messaging services, particularly those capable of delivering innovative and efficient solutions for revenue and customer satisfaction programmes. Small and medium-sized enterprises (SMEs) are particularly encouraged to apply, given the suitability criteria. The open procedure for procurement is above the threshold, indicating a significant contract value that can support business growth and market expansion. Businesses that possess expertise in EMS services and those aiming to expand within the public sector in the East of England will find this an ideal opportunity to leverage their technological capabilities and increase their portfolio.

## Notice

You are invited to tender for the provision of Automated Messaging Service for 5 Councils. The Supplier will be required to support our ongoing rolling programme to replace traditional letters and provide multi-channel message solutions within a Revenues and Benefits partnership consisting of five Councils across East Anglia, predominantly to enhance revenue collection by issuing reminders throughout the recovery cycle but also to support customer engagement programmes including customer satisfaction. Additional information: Is a Recurrent Procurement Type? : Yes

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/9ae5aad2-239f-4733-960f-3a3ea896d8b4 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Sep 2024 |
| Submission deadline | 16 Oct 2024 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 31 Jan 2025 - 26 Nov 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BRECKLAND DISTRICT COUNCIL |
| Locality | NORFOLK |
| Post town | Norwich |
| Postcode | NR19 1EE |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH53 Breckland and South Norfolk |
| Local authority | Breckland |
| Electoral ward | Dereham Neatherd |
| Westminster constituency | Mid Norfolk |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 64 - Postal and telecommunications services

### Codes

- 64212200 - Enhanced Messaging Service (EMS) services
- 64216100 - Electronic message services

## Release History

- 16 Sep 2024 at 09:39 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/9ae5aad2-239f-4733-960f-3a3ea896d8b4

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/9ae5aad2-239f-4733-960f-3a3ea896d8b4
  16th September 2024 - Opportunity notice on Contracts Finder
- https://in-tendhost.co.uk/brecklandcouncil/aspx/
  Additional information on how to apply for this contract

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-f700530b-938c-442b-9401-4d8873159104. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-f700530b-938c-442b-9401-4d8873159104.json.