---
title: "Property Services Cleaning Security and Customer Care - AWARD"
ocid: "ocds-b5fd17-f706d62c-ae9a-415b-8b1e-c80b68d8e872"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f706d62c-ae9a-415b-8b1e-c80b68d8e872"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f706d62c-ae9a-415b-8b1e-c80b68d8e872.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-f706d62c-ae9a-415b-8b1e-c80b68d8e872.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "WEST YORKSHIRE COMBINED AUTHORITY"
published: "2021-04-20"
---

# Property Services Cleaning Security and Customer Care - AWARD

Buyer: WEST YORKSHIRE COMBINED AUTHORITY  
Current stage: Award  
OCID: ocds-b5fd17-f706d62c-ae9a-415b-8b1e-c80b68d8e872

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## Summary

The West Yorkshire Combined Authority is offering a contract through an open procurement method for property services, specifically cleaning, customer care, and the posting of bus timetables. The contract, valued at approximately £14.5 million, is set to commence on 1st April 2021 and has an initial term of three years, with the potential for extension up to seven years. The procurement process is currently complete, having reached the award stage, with the primary serviced areas including Bradford, Calderdale, Leeds, Kirklees, and Wakefield within the Yorkshire and the Humber region.

This tender presents significant opportunities for businesses specialising in cleaning and security services, particularly those capable of handling large-scale contracts across multiple locations. Companies with expertise in facilities management, as well as those that offer customer care solutions, would be particularly well-suited to compete for this contract. Engaging with this opportunity could help these businesses expand their market reach within the public sector, leveraging their services to enhance public transport infrastructure maintenance and customer experience.

## Notice

The West Yorkshire Combined Authority ('the Combined Authority') seeks competitive tenders for the Provision of Property Services Cleaning, Customer Care and Posting of Bus Timetables with a view to awarding a single contract to a successful tenderer. West Yorkshire Combined Authority is a public body responsible for securing the provision of public passenger transport within the county of West Yorkshire. Pursuant to that duty, the Combined Authority provides and maintains bus stations, bus stops, bus shelters, timetable and information cases and associated on-street infrastructure throughout the County. To assist in the delivery of the Services the County will be divided into five main areas, to be maintained by the Contractor throughout the contract period. The main area comprises of the City of Bradford the CA Politician District Council area, the Borough Council of Calderdale area, the Leeds City Council area, Kirklees District and Wakefield District. The successful contractor will provide general and on-street infrastructure cleaning across the region and the posting of bus timetables, the cleaning of bus station facilities and material supply including for the Combined Authority Head Office space. In addition the contractor will provide customer care and security services to ensure a safe, secure and customer focussed environment across our bus station facilities and the Combined Authority Head Office space where required. The contract is anticipated to commence on 1st April 2021 and shall be awarded on an initial (3) year fixed term with optional extension provision for up to four (4) further years agreed in annual increments and a maximum potential Contract Term of seven (7) years.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/2973afa5-192f-450f-9168-470a4b79973f |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Apr 2021 |
| Submission deadline | 9 Dec 2020 |
| Future notice date | Not specified |
| Award date | 30 Mar 2021 |
| Contract period | 31 Mar 2021 - 31 Mar 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £14,525,002 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WEST YORKSHIRE COMBINED AUTHORITY |
| Locality | WEST YORKSHIRE |
| Post town | Leeds |
| Postcode | LS1 2DE |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE42 Leeds |
| Local authority | Leeds |
| Electoral ward | Little London & Woodhouse |
| Westminster constituency | Leeds Central and Headingley |
| Delivery location | TLE Yorkshire and The Humber |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CARLISLE SUPPORT SERVICES |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 90 - Sewage, refuse, cleaning and environmental services

### Codes

- 79710000 - Security services
- 90910000 - Cleaning services

## Release History

- 20 Apr 2021 at 09:33 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/2973afa5-192f-450f-9168-470a4b79973f

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/2973afa5-192f-450f-9168-470a4b79973f
  20th April 2021 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.westyorks-ca.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-f706d62c-ae9a-415b-8b1e-c80b68d8e872. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-f706d62c-ae9a-415b-8b1e-c80b68d8e872.json.