--- title: "Prior Information Notice/Request for Information - ITSM Toolset" ocid: "ocds-b5fd17-f718dda8-14f9-4b49-8fd9-a1ba1e2f8504" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f718dda8-14f9-4b49-8fd9-a1ba1e2f8504" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f718dda8-14f9-4b49-8fd9-a1ba1e2f8504.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-f718dda8-14f9-4b49-8fd9-a1ba1e2f8504.json" source: "Contracts Finder" current_stage: "Tender" buyer: "THE UNIVERSITY OF MANCHESTER" published: "2022-10-21" --- # Prior Information Notice/Request for Information - ITSM Toolset Buyer: THE UNIVERSITY OF MANCHESTER Current stage: Tender OCID: ocds-b5fd17-f718dda8-14f9-4b49-8fd9-a1ba1e2f8504 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-f718dda8-14f9-4b49-8fd9-a1ba1e2f8504) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-f718dda8-14f9-4b49-8fd9-a1ba1e2f8504.json) ## Summary The University of Manchester has issued a Prior Information Notice/Request for Information for an IT Service Management toolset. The project aims to review and potentially replace the current toolset used primarily by IT Services and other university departments. Responses to the RFI are required by 7th November 2022 at 12:00hrs. The procurement falls under the Software package and information systems category and is an open procedure above threshold. The contract period is scheduled from 8th November to 9th November 2022, with delivery addresses located in various regions. This tender presents an opportunity for businesses providing software and information systems to engage with The University of Manchester for potential supply opportunities. Small and medium-sized enterprises (SMEs) are particularly suited for this tender. Businesses interested in providing preventive maintenance services should consider responding to this tender, as it involves conducting soft market testing to explore market offerings and potential areas of development in IT service management tools. ## Notice The University is undertaking a project to review the IT Service Management toolset supporting the core of its operations. The current toolset has been implemented for around 5 years and is utilised primarily by IT Services, but also several other University departments. As part of this project, it has been identified that it would be beneficial to conduct soft market testing to ascertain the offerings of such applications within the market, and any key areas of development within recent years. This market research enquiry is in the form of a questionnaire with potential for follow up demonstrations. Responses received from the RFI will assist the University to ascertain supplier level interest and enable planning for invitation of interested parties to these demonstrations, in addition to allowing the organisation to understand the changes and development in the market. The University may also undertake further discussions with suppliers who have expressed an interest, to better its understanding of the supply market and product capability. Additional Information on how to apply: https://in-tendhost.co.uk/manchesteruniversity/aspx/ Responses to this PIN to be received by 7th November 2022 @ 12.00hrs Additional information: To express an interest in this project please visit the website below where you will need to register to obtain Request for Information documentation. https://in-tendhost.co.uk/manchesteruniversity/aspx/Home Is a Recurrent Procurement Type? : No ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/4e4575f0-8f9d-4f14-91d5-34f531f69716 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Goods | | Procurement method | Open | | Procurement method details | Open procedure (above threshold) | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 21 Oct 2022 | | Submission deadline | 7 Nov 2022 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 8 Nov 2022 - 9 Nov 2022 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | THE UNIVERSITY OF MANCHESTER | | Locality | MANCHESTER | | Post town | Manchester | | Postcode | M13 9PL | | Country | England | | ITL 1 | TLD North West (England) | | ITL 2 | TLD3 Greater Manchester | | ITL 3 | TLD33 Manchester | | Local authority | Manchester | | Electoral ward | Hulme | | Westminster constituency | Manchester Rusholme | | Delivery location | Not specified | ## CPV Codes ### Divisions - 48 - Software package and information systems - 50 - Repair and maintenance services ### Codes - 48000000 - Software package and information systems - 50324200 - Preventive maintenance services ## Release History - 21 Oct 2022 at 11:54 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/4e4575f0-8f9d-4f14-91d5-34f531f69716 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/4e4575f0-8f9d-4f14-91d5-34f531f69716 21st October 2022 - Opportunity notice on Contracts Finder - https://in-tendhost.co.uk/manchesteruniversity/aspx/ Additional information on how to apply for this contract ## Notice URLs - https://in-tendhost.co.uk/manchesteruniversity/aspx/Home ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-f718dda8-14f9-4b49-8fd9-a1ba1e2f8504. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-f718dda8-14f9-4b49-8fd9-a1ba1e2f8504.json.