---
title: "The award of contract for Patient Feedback"
ocid: "ocds-b5fd17-f72c3e31-a186-4366-89f1-0f23804be109"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f72c3e31-a186-4366-89f1-0f23804be109"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f72c3e31-a186-4366-89f1-0f23804be109.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-f72c3e31-a186-4366-89f1-0f23804be109.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NORFOLK AND NORWICH UNIVERSITY HOSPITALS NHS FOUNDATION TRUST"
published: "2018-05-03"
---

# The award of contract for Patient Feedback

Buyer: NORFOLK AND NORWICH UNIVERSITY HOSPITALS NHS FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-b5fd17-f72c3e31-a186-4366-89f1-0f23804be109

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## Summary

The Norfolk and Norwich University Hospitals NHS Foundation Trust has completed the direct award of a contract for patient feedback services to Optimum Health Technology. This procurement falls within the healthcare industry, specifically involving patient-administration systems and hospital support services. The contract, valued at £80,000, is effective from 1st April 2018 to 31st March 2020. The tender was closed on 1st April 2018, and the award notice was published on 3rd May 2018.

This tender presents a significant opportunity for businesses that specialise in healthcare services, particularly those focused on patient feedback systems and hospital support. Companies capable of providing innovative solutions in patient engagement and data collection are especially well-suited to compete in similar future tenders. By participating in such contracts, businesses can enhance their market presence and contribute to improving healthcare services.

## Notice

This is to notify the award of contract to supplier 'Optimum Health Technology' for patient feedback services, direct awarded through the G-Cloud framework following evaluation of all capable suppliers within the Framework Lot. By enabling patient feedback, this ensures services are responsive to those they aim to serve by hearing people's experiences.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/fa8db38f-84c2-4ebe-8661-0eadcded3c9a |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 May 2018 |
| Submission deadline | 1 Apr 2018 |
| Future notice date | Not specified |
| Award date | 12 Apr 2018 |
| Contract period | 31 Mar 2018 - 31 Mar 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £80,000 |
| Lots value | Not specified |
| Awards value | £72,137 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORFOLK AND NORWICH UNIVERSITY HOSPITALS NHS FOUNDATION TRUST |
| Locality | NORWICH |
| Post town | Norwich |
| Postcode | NR4 7GJ |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH53 Breckland and South Norfolk |
| Local authority | South Norfolk |
| Electoral ward | Cringleford |
| Westminster constituency | South Norfolk |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | OPTIMUM HEALTH TECHNOLOGY |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 85 - Health and social work services

### Codes

- 48814200 - Patient-administration system
- 85112000 - Hospital support services

## Release History

- 3 May 2018 at 15:56 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/fa8db38f-84c2-4ebe-8661-0eadcded3c9a

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/fa8db38f-84c2-4ebe-8661-0eadcded3c9a
  3rd May 2018 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.nnuh.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-f72c3e31-a186-4366-89f1-0f23804be109. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-f72c3e31-a186-4366-89f1-0f23804be109.json.