---
title: "UK SBS CS19176 REF 2021 COP Complaints Process Query Legal Services"
ocid: "ocds-b5fd17-f76f3e18-fe98-43c8-b7c6-f1b99dc61d19"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f76f3e18-fe98-43c8-b7c6-f1b99dc61d19"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f76f3e18-fe98-43c8-b7c6-f1b99dc61d19.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-f76f3e18-fe98-43c8-b7c6-f1b99dc61d19.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UK SHARED BUSINESS SERVICES LIMITED"
published: "2019-06-18"
---

# UK SBS CS19176 REF 2021 COP Complaints Process Query Legal Services

Buyer: UK SHARED BUSINESS SERVICES LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-f76f3e18-fe98-43c8-b7c6-f1b99dc61d19

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## Summary

UK Shared Business Services Limited has successfully completed a procurement process for the contract titled "UK SBS CS19176 REF 2021 COP Complaints Process Query Legal Services." This procurement falls under the legal services industry category, with a contract value amounting to £50,000. The procurement method used was selective, and it involved a call-off from the CCS RM3786 General Legal Advice Services framework tier 1. The contract period commenced on 10 June 2019 and is set to conclude on 31 August 2022, following the tender period which ended on 6 June 2019.

This contract presents a significant opportunity for law firms specialising in legal advice and complaint processes, particularly those that are SMEs. Businesses able to offer flexible ongoing legal services will find this procurement aligns well with their offerings. Given the nature of the services required and the long contract period, firms looking to expand their portfolio in the legal domain should consider potential future opportunities that may arise from successful delivery for UKRI.

## Notice

***Please note this is an award notice, not a call for competition*** UK Research and Innovation (UKRI) have purchased the services of legal experts to provide assistance on the legal standing of the proposed complaints process and to provide flexible ongoing legal services on queries relating to individual complaints. This contract has been purchased via a compliant direct award against CCS RM3786 General Legal Advice Services framework tier 1.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/206a0697-1a7a-4564-81ad-c159f2c12073 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Jun 2019 |
| Submission deadline | 6 Jun 2019 |
| Future notice date | Not specified |
| Award date | 5 Jun 2019 |
| Contract period | 9 Jun 2019 - 31 Aug 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £50,000 |
| Lots value | Not specified |
| Awards value | £50,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UK SHARED BUSINESS SERVICES LIMITED |
| Locality | SWINDON |
| Post town | Swindon |
| Postcode | SN2 1FF |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK71 Swindon |
| Local authority | Swindon |
| Electoral ward | Rodbourne Cheney |
| Westminster constituency | Swindon North |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DAC BEACHCROFT |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79100000 - Legal services

## Release History

- 18 Jun 2019 at 13:45 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/206a0697-1a7a-4564-81ad-c159f2c12073

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/206a0697-1a7a-4564-81ad-c159f2c12073
  18th June 2019 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.uksbs.co.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-f76f3e18-fe98-43c8-b7c6-f1b99dc61d19. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-f76f3e18-fe98-43c8-b7c6-f1b99dc61d19.json.