---
title: "Employee Relations Case Management System"
ocid: "ocds-b5fd17-f7764005-3df7-4863-89c9-d6a74d40dd96"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f7764005-3df7-4863-89c9-d6a74d40dd96"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f7764005-3df7-4863-89c9-d6a74d40dd96.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-f7764005-3df7-4863-89c9-d6a74d40dd96.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LONDON BOROUGH OF HACKNEY"
published: "2026-04-21"
---

# Employee Relations Case Management System

Buyer: LONDON BOROUGH OF HACKNEY  
Current stage: Award  
OCID: ocds-b5fd17-f7764005-3df7-4863-89c9-d6a74d40dd96

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-f7764005-3df7-4863-89c9-d6a74d40dd96)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-f7764005-3df7-4863-89c9-d6a74d40dd96.json)

## Summary

The procurement process undertaken by the London Borough of Hackney focuses on acquiring an Employee Relations Case Management System, classified under IT services, specifically consulting, software development, internet, and support. The tender was awarded through a direct award method, with Softcat plc named as the supplier. This contract spans from January 27, 2026, to January 26, 2029, with a total value of £91,000. The award was published on April 21, 2026, marking the completion of the tender process, and targets contractors located in England, United Kingdom.

This tender presents significant opportunities for businesses specialising in IT services, particularly those experienced in human resources systems and employee relations case management. While already awarded to Softcat plc, entities similar in stature, notably SMEs, can gain insights from such contracts to strategise their offerings in future opportunities. The focus on IT consulting and support services indicates promising areas for innovation and development, allowing businesses to align their growth strategies with industry demands identified by public buyers like the London Borough of Hackney.

## Notice

Human Resources Employee Relations Case Management System

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/fa938295-9245-4797-a01a-1ccad0092057 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Apr 2026 |
| Submission deadline | 28 Nov 2025 |
| Future notice date | Not specified |
| Award date | 10 Dec 2025 |
| Contract period | 27 Jan 2026 - 26 Jan 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £91,000 |
| Lots value | Not specified |
| Awards value | £91,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF HACKNEY |
| Locality | HACKNEY |
| Post town | East London |
| Postcode | E8 1DY |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI41 Hackney and Newham |
| Local authority | Hackney |
| Electoral ward | Hackney Central |
| Westminster constituency | Hackney South and Shoreditch |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOFTCAT |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 21 Apr 2026 at 11:32 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/fa938295-9245-4797-a01a-1ccad0092057

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/fa938295-9245-4797-a01a-1ccad0092057
  21st April 2026 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.hackney.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-f7764005-3df7-4863-89c9-d6a74d40dd96. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-f7764005-3df7-4863-89c9-d6a74d40dd96.json.