---
title: "Income Analytics Software as a Service"
ocid: "ocds-b5fd17-f7998cc5-b29c-4b3f-a0d1-55b6250c30d2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f7998cc5-b29c-4b3f-a0d1-55b6250c30d2"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f7998cc5-b29c-4b3f-a0d1-55b6250c30d2.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-f7998cc5-b29c-4b3f-a0d1-55b6250c30d2.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CHP"
published: "2025-06-20"
---

# Income Analytics Software as a Service

Buyer: CHP  
Current stage: Award  
OCID: ocds-b5fd17-f7998cc5-b29c-4b3f-a0d1-55b6250c30d2

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-f7998cc5-b29c-4b3f-a0d1-55b6250c30d2)  
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## Summary

The public procurement process was led by CHP, based out of Chelmsford, United Kingdom, seeking to acquire an income analytics software system through an open procedure. The procurement, titled "Income Analytics Software as a Service," falls under the industry category of software package and information systems. The primary objective is to enhance the capability of reporting on individual tenancy levels and analysing customer payment patterns. The tender, classified as complete, was valued at £297,850 and was part of the award stage with key dates including the contract period starting on 4th August 2025 and ending on 31st October 2027. The procurement targeted the region of England and was open to small and medium-sized enterprises (SMEs).

This tender offers significant growth opportunities, especially for businesses involved in software development and analytics services. Companies specialising in data analytics and customer engagement systems are well-positioned to deliver value in this contract. The open procurement method encourages a competitive environment, offering an equal opportunity to innovative SMEs capable of enhancing customer relationship management processes. With CHP focusing on sophisticated data analysis tools, companies with relevant experience and scalable solutions stand to benefit considerably by competing for similar tenders in the future.

## Notice

CHP has identified a need for an income analytics system that can report at an individual tenancy level to look at customer payment patterns, which contact method the customer has engaged with, and whether a customer has read an email/SMS.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/4c3a7a2b-2ed0-437f-a88a-9f174b352ff7 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Jun 2025 |
| Submission deadline | 12 Mar 2025 |
| Future notice date | Not specified |
| Award date | 12 Jun 2025 |
| Contract period | 3 Aug 2025 - 31 Oct 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £297,850 |
| Lots value | Not specified |
| Awards value | £297,850 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CHP |
| Locality | CHELMSFORD |
| Post town | Chelmsford |
| Postcode | CM2 5LB |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH3 Essex |
| ITL 3 | TLH36 Heart of Essex |
| Local authority | Chelmsford |
| Electoral ward | Chelmer Village and Beaulieu Park |
| Westminster constituency | Chelmsford |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | VOICESCAPE |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 20 Jun 2025 at 14:02 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/4c3a7a2b-2ed0-437f-a88a-9f174b352ff7

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/4c3a7a2b-2ed0-437f-a88a-9f174b352ff7
  20th June 2025 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://www.chp.org.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-f7998cc5-b29c-4b3f-a0d1-55b6250c30d2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-f7998cc5-b29c-4b3f-a0d1-55b6250c30d2.json.