---
title: "EUC service support"
ocid: "ocds-b5fd17-f7a130cf-fcbb-486a-a19c-6c8048773003"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f7a130cf-fcbb-486a-a19c-6c8048773003"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f7a130cf-fcbb-486a-a19c-6c8048773003.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-f7a130cf-fcbb-486a-a19c-6c8048773003.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "SHEFFIELD CITY COUNCIL"
published: "2024-07-02"
---

# EUC service support

Buyer: SHEFFIELD CITY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-f7a130cf-fcbb-486a-a19c-6c8048773003

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## Summary

The Sheffield City Council has awarded a contract for EUC service support to Specialist Computer Centres (SpCC). The tender falls under the services category with a contract value of £1,482,221 GBP. The procurement method used was direct award, and the tender period ended on the 18th of March 2024. The contract is set to run from the 1st of April 2024 to the 31st of March 2028. The procurement was initiated via a call-off from Crown Commercial Services.

This tender presents an opportunity for businesses in the IT support services sector to engage with the Sheffield City Council. Companies providing software packages and information systems may find this contract suitable for their expertise. The contract with Specialist Computer Centres (SpCC) can potentially lead to long-term business growth and collaboration within the Yorkshire and the Humber region in the United Kingdom.

## Notice

The 'service wrap' is IT support services, which are listed below, in which the member of staff has reported an IT issue via the Council's help desk and the help desk has escalated to the supplier to investigate/manage. The monthly fee is based on a pre-set agreed service volume (270 incidents in a month) which is reviewed quarterly. Where this results in more than a 5% tolerance additional fees are applied. There is also a reduction whereby less than 5%. The decision taken to award this contract was made on 18/03/2024 . The contract award was made as a Call Off from Crown Commercial Services, reference - OPP-3717738 using Key Criteria Search which resulted in a single supplier.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/6351b20d-403f-411f-9c22-88a6068d01de |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Jul 2024 |
| Submission deadline | 18 Mar 2024 |
| Future notice date | Not specified |
| Award date | 1 Jul 2024 |
| Contract period | 31 Mar 2024 - 31 Mar 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,482,221 |
| Lots value | Not specified |
| Awards value | £1,482,221 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SHEFFIELD CITY COUNCIL |
| Locality | SHEFFIELD |
| Post town | Sheffield |
| Postcode | S1 2HH |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE3 South Yorkshire |
| ITL 3 | TLE32 Sheffield |
| Local authority | Sheffield |
| Electoral ward | City |
| Westminster constituency | Sheffield Central |
| Delivery location | TLE Yorkshire and The Humber |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SPECIALIST COMPUTER CENTRES (SPCC |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 2 Jul 2024 at 11:59 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/6351b20d-403f-411f-9c22-88a6068d01de

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/6351b20d-403f-411f-9c22-88a6068d01de
  2nd July 2024 - Awarded contract notice on Contracts Finder
- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=83284&B=UK
  Additional data
- https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/104130
  User / Company

## Notice URLs

- http://sheffield.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-f7a130cf-fcbb-486a-a19c-6c8048773003. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-f7a130cf-fcbb-486a-a19c-6c8048773003.json.