---
title: "PAN1777 - Leisure Services - Customer Service Training Partner"
ocid: "ocds-b5fd17-f7a25303-8882-4d7d-9380-ca9546163b71"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f7a25303-8882-4d7d-9380-ca9546163b71"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f7a25303-8882-4d7d-9380-ca9546163b71.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-f7a25303-8882-4d7d-9380-ca9546163b71.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "LEICESTER CITY COUNCIL"
published: "2017-12-22"
---

# PAN1777 - Leisure Services - Customer Service Training Partner

Buyer: LEICESTER CITY COUNCIL  
Current stage: Tender  
OCID: ocds-b5fd17-f7a25303-8882-4d7d-9380-ca9546163b71

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## Summary

Leicester City Council is currently inviting tenders for the provision of Customer Service Training under the title "PAN1777 - Leisure Services - Customer Service Training Partner". This procurement falls within the education and training services industry and is located in the East Midlands region of the United Kingdom. The tender is at the active stage and is due to close on 10th January 2018. The anticipated contract will start on 26th January 2018 and last for six months, with an option to extend for up to two additional years. The estimated value of the contract is £4,000, and the procurement method employed is an open procedure.

This tender presents a valuable opportunity for businesses specialising in training and development services, especially those experienced in customer service improvement within the leisure sector. Companies that can demonstrate a successful track record in delivering training to sports or recreation facility staff would be particularly well-suited to compete for this contract, as it aims to support the 'Sport England Swim Pilot' project at Braunstone Leisure Centre and Cossington Street Sport Centre.

## Notice

Leicester City Council (the Authority) invites quotations for the provision of Customer Service Training to the staff members of Braunstone Leisure Centre and Cossington Street Sport Centre to support the development of the 'Sport England Swim Pilot' project. The proposed contract will be for six months with an option to extend for a period totalling no more than a further two years. We anticipate awarding to a single Supplier.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/0c54e14c-70dc-4501-bf09-fe792d6d7563 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Dec 2017 |
| Submission deadline | 10 Jan 2018 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 26 Jan 2018 - 8 Jun 2018 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £4,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LEICESTER CITY COUNCIL |
| Locality | LEICESTER |
| Post town | Leicester |
| Postcode | LE1 1FZ |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF2 Leicestershire, Rutland and Northamptonshire |
| ITL 3 | TLF21 Leicester |
| Local authority | Leicester |
| Electoral ward | Castle |
| Westminster constituency | Leicester South |
| Delivery location | TLF East Midlands (England) |

## CPV Codes

### Divisions

- 80 - Education and training services

### Codes

- 80000000 - Education and training services

## Release History

- 22 Dec 2017 at 11:58 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/0c54e14c-70dc-4501-bf09-fe792d6d7563

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/0c54e14c-70dc-4501-bf09-fe792d6d7563
  22nd December 2017 - Opportunity notice on Contracts Finder

## Notice URLs

- http://www.leicester.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-f7a25303-8882-4d7d-9380-ca9546163b71. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-f7a25303-8882-4d7d-9380-ca9546163b71.json.