---
title: "Social Media Monitoring and Listening Tool 2025/26"
ocid: "ocds-b5fd17-f7a9f527-0921-4f52-938b-47c2caf51a76"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f7a9f527-0921-4f52-938b-47c2caf51a76"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f7a9f527-0921-4f52-938b-47c2caf51a76.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-f7a9f527-0921-4f52-938b-47c2caf51a76.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS ENGLAND"
published: "2026-01-30"
---

# Social Media Monitoring and Listening Tool 2025/26

Buyer: NHS ENGLAND  
Current stage: Award  
OCID: ocds-b5fd17-f7a9f527-0921-4f52-938b-47c2caf51a76

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-f7a9f527-0921-4f52-938b-47c2caf51a76)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-f7a9f527-0921-4f52-938b-47c2caf51a76.json)

## Summary

NHS England has completed a procurement process for a "Social Media Monitoring and Listening Tool 2025/26". The contract, classified under the industry category of communication and multimedia software package, was awarded to enhance NHS England's communications and social media objectives. The procurement was conducted through a tender process with a total value of £68,000. Situated in London, NHS England managed the procurement which culminated in the award stage, announced on 30th January 2026, with a contract period from 21st November 2025 to 20th November 2026. The project invited diverse participation with suitability for SMEs and VCSEs noted.

This tender presents substantial opportunities for businesses specialising in communication software, particularly those experienced in social media tools. SMEs and VCSEs would have found this procurement ideal due to its suitability criteria. The contract was awarded to Fenix Media Limited T/A Pulsar, indicating that companies with expertise in social media monitoring solutions and a strong service offering could effectively compete in similar future tenders. Businesses looking to expand their portfolio within the public sector communications domain could find opportunities for growth through such tenders.

## Notice

Social Media Monitoring and Listening Tool to support the delivery of NHS England's communications and social media objectives.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/c2431cd5-565a-416b-b682-2cbfc38c4028 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Not specified |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Jan 2026 |
| Submission deadline | 20 Oct 2025 |
| Future notice date | Not specified |
| Award date | 19 Nov 2025 |
| Contract period | 21 Nov 2025 - 20 Nov 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £68,000 |
| Lots value | Not specified |
| Awards value | £68,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS ENGLAND |
| Locality | LONDON |
| Post town | South East London |
| Postcode | SE1 8UG |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI45 Lambeth |
| Local authority | Lambeth |
| Electoral ward | Waterloo & South Bank |
| Westminster constituency | Vauxhall and Camberwell Green |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FENIX MEDIA LIMITED T/A PULSAR |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48500000 - Communication and multimedia software package

## Release History

- 30 Jan 2026 at 11:24 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/c2431cd5-565a-416b-b682-2cbfc38c4028

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/c2431cd5-565a-416b-b682-2cbfc38c4028
  30th January 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-f7a9f527-0921-4f52-938b-47c2caf51a76. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-f7a9f527-0921-4f52-938b-47c2caf51a76.json.