--- title: "Service Design and Delivery Partner - Commission Futures Programme" ocid: "ocds-b5fd17-f7c5419a-d1ca-4af6-8bb6-7aef7c42b812" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f7c5419a-d1ca-4af6-8bb6-7aef7c42b812" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f7c5419a-d1ca-4af6-8bb6-7aef7c42b812.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-f7c5419a-d1ca-4af6-8bb6-7aef7c42b812.json" source: "Contracts Finder" current_stage: "Award" buyer: "THE CHARITY COMMISSION FOR ENGLAND AND WALES" published: "2026-04-24" --- # Service Design and Delivery Partner - Commission Futures Programme Buyer: THE CHARITY COMMISSION FOR ENGLAND AND WALES Current stage: Award OCID: ocds-b5fd17-f7c5419a-d1ca-4af6-8bb6-7aef7c42b812 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-f7c5419a-d1ca-4af6-8bb6-7aef7c42b812) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-f7c5419a-d1ca-4af6-8bb6-7aef7c42b812.json) ## Summary The Charity Commission for England and Wales has concluded the award stage for the "Service Design and Delivery Partner - Commission Futures Programme," which focuses on IT services such as consulting, software development, and support. The awarded supplier, Empyrean Digital Limited, will assist in the transformation of digital services over a contract period spanning from 1 April 2026 to 31 March 2028, with an optional twelve-month extension available. The selective procurement method entails a call-off from a framework agreement, targeting regions including North West, London, South West, and Wales. The contract, valued at £4,188,000, aims to lead the requirements, scoping, and delivery of the Transformation Programme, progressing from discovery phases into alpha and beta stages, eventually achieving live operation. The tender presents significant opportunities for small and medium-sized enterprises (SMEs), as the contract is suited for SME participation. Businesses specialising in IT consultancy and digital transformation can leverage their expertise to assist the Charity Commission in achieving its aim to enhance public trust, empower organisational excellence, and simplify services for smarter regulation utilising technological innovations. Companies adept in Microsoft Azure or Dynamics 365 platforms, especially those offering robust user-focused service design and delivery, can significantly benefit from engaging in long-term partnerships with the Commission, fostering growth and integration within governmental digital services across England and Wales. ## Notice The Service Design and Delivery Supplier will lead on the requirements (Business Analysis, User Research), scoping (Product Management, Service Design), delivery (Project and Programme management), and architecture of the three-year Transformation Programme. For year 1 this includes the completion of discovery alpha phases. Later years will take these discovery and alpha phases through into alpha and beta and into live. The Supplier will work with other suppliers and collaborate with CCEW in the management of those suppliers to deliver end-to-end transformation for CCEW. The contract includes an optional 12 month extension. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/1b7a70ad-a11c-4d73-a4a5-7f782411836e | | Notice type | Award Notice | | Procurement type | Framework | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Call-off from a framework agreement | | Tender suitability | SME | | Awardee scale | SME | | All stages | Planning, Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 24 Apr 2026 | | Submission deadline | 24 Nov 2025 | | Future notice date | 24 Nov 2025 | | Award date | 19 Apr 2026 | | Contract period | 31 Mar 2026 - 31 Mar 2028 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £4,188,000 | | Lots value | Not specified | | Awards value | £4,188,000 | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Not specified | | Awards status | Active | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | THE CHARITY COMMISSION FOR ENGLAND AND WALES | | Locality | LIVERPOOL | | Post town | Liverpool | | Postcode | L20 7HS | | Country | England | | ITL 1 | TLD North West (England) | | ITL 2 | TLD7 Merseyside | | ITL 3 | TLD73 Sefton | | Local authority | Sefton | | Electoral ward | Linacre | | Westminster constituency | Bootle | | Delivery location | TLD North West (England), TLI London, TLK South West (England), TLL Wales | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | EMPYREAN DIGITAL | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72000000 - IT services: consulting, software development, Internet and support ## Release History - 24 Apr 2026 at 12:44 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/1b7a70ad-a11c-4d73-a4a5-7f782411836e - 21 Nov 2025 at 13:55 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/b7317ee1-fd11-44a6-913c-0a87784730f9 - 10 Nov 2025 at 10:51 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/b7317ee1-fd11-44a6-913c-0a87784730f9 - 7 Nov 2025 at 14:44 - Planning - Planned Procurement Notice - https://www.contractsfinder.service.gov.uk/Notice/1df22275-078e-4dc4-9014-c1e991b0daf7 - 26 Sep 2025 at 08:43 - Planning - Planned Procurement Notice - https://www.contractsfinder.service.gov.uk/Notice/1df22275-078e-4dc4-9014-c1e991b0daf7 - 20 Aug 2025 at 09:51 - Planning - Planned Procurement Notice - https://www.contractsfinder.service.gov.uk/Notice/1df22275-078e-4dc4-9014-c1e991b0daf7 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/1b7a70ad-a11c-4d73-a4a5-7f782411836e 24th April 2026 - Awarded contract notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/b7317ee1-fd11-44a6-913c-0a87784730f9 21st November 2025 - Opportunity notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/1df22275-078e-4dc4-9014-c1e991b0daf7 7th November 2025 - Future opportunity notice on Contracts Finder ## Notice URLs - https://www.gov.uk/government/organisations/charity-commission ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-f7c5419a-d1ca-4af6-8bb6-7aef7c42b812. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-f7c5419a-d1ca-4af6-8bb6-7aef7c42b812.json.