---
title: "GSS23863 - RM6277 - Customer Service Advisor"
ocid: "ocds-b5fd17-f7d4bf65-9952-4fbd-9222-ab2ce2bcbdb7"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f7d4bf65-9952-4fbd-9222-ab2ce2bcbdb7"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f7d4bf65-9952-4fbd-9222-ab2ce2bcbdb7.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-f7d4bf65-9952-4fbd-9222-ab2ce2bcbdb7.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UK SHARED BUSINESS SERVICES LIMITED"
published: "2023-11-30"
---

# GSS23863 - RM6277 - Customer Service Advisor

Buyer: UK SHARED BUSINESS SERVICES LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-f7d4bf65-9952-4fbd-9222-ab2ce2bcbdb7

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-f7d4bf65-9952-4fbd-9222-ab2ce2bcbdb7)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-f7d4bf65-9952-4fbd-9222-ab2ce2bcbdb7.json)

## Summary

The UK Shared Business Services Ltd (UK SBS) has recently awarded a contract for Customer Service Advisor services. The procurement method used was selective, involving a call-off from a framework agreement. The contract value amounts to 36,114.2 GBP, with a contract period starting on November 27, 2023, and ending on September 18, 2024. The location of the procurement is in England. The award was made on November 27, 2023.

This awarded tender for Customer Service Advisor services by UK SBS presents an opportunity for businesses, particularly SMEs, to engage in providing personnel services, including temporary staff. The contracting authority is UK Shared Business Services Limited, based in Swindon, England. Businesses well-suited to compete are those offering recruitment services. The procurement stage for this opportunity is 'Award', with the contract period extending into September 2024.

## Notice

***Please note this is an award notice, not a call for competition*** UK Shared Business Services Ltd (UK SBS) have a requirement to bring in a Customer Service Advisor. This has been source via direct award against CCS RM6277 Non Clinical Temporary Framework

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/aa6f39d9-3ca5-4f2b-8e7d-5f419dd86626 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Nov 2023 |
| Submission deadline | 18 Sep 2023 |
| Future notice date | Not specified |
| Award date | 27 Nov 2023 |
| Contract period | 27 Nov 2023 - 18 Sep 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £36,114 |
| Lots value | Not specified |
| Awards value | £36,114 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UK SHARED BUSINESS SERVICES LIMITED |
| Locality | SWINDON |
| Post town | Swindon |
| Postcode | SN2 1FF |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK71 Swindon |
| Local authority | Swindon |
| Electoral ward | Rodbourne Cheney |
| Westminster constituency | Swindon North |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HAYS RECRUITMENT SERVICES |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79620000 - Supply services of personnel including temporary staff

## Release History

- 30 Nov 2023 at 11:56 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/aa6f39d9-3ca5-4f2b-8e7d-5f419dd86626

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/aa6f39d9-3ca5-4f2b-8e7d-5f419dd86626
  30th November 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/6e8b21f8-2665-4484-abb2-1cd7b2df1caf

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-f7d4bf65-9952-4fbd-9222-ab2ce2bcbdb7. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-f7d4bf65-9952-4fbd-9222-ab2ce2bcbdb7.json.