--- title: "DWP Print Services" ocid: "ocds-b5fd17-f821234f-84d1-4e6d-bcd9-b9044aecb5b4" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f821234f-84d1-4e6d-bcd9-b9044aecb5b4" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f821234f-84d1-4e6d-bcd9-b9044aecb5b4.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-f821234f-84d1-4e6d-bcd9-b9044aecb5b4.json" source: "Contracts Finder" current_stage: "Planning" buyer: "DEPARTMENT FOR WORK AND PENSIONS" published: "2019-08-27" --- # DWP Print Services Buyer: DEPARTMENT FOR WORK AND PENSIONS Current stage: Planning OCID: ocds-b5fd17-f821234f-84d1-4e6d-bcd9-b9044aecb5b4 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-f821234f-84d1-4e6d-bcd9-b9044aecb5b4) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-f821234f-84d1-4e6d-bcd9-b9044aecb5b4.json) ## Summary The Department for Work and Pensions (DWP) is planning to undertake a tender process for its upcoming contract titled "DWP Print Services." This procurement initiative falls under the printed matter and related products category, with a contract value estimated at £100 million. The contract is expected to commence on 1st August 2020 and is scheduled to run until 31st July 2025, with a potential extension. The tendering exercise is intended to be conducted within the 2019/20 financial year, with the relevant contract notice anticipated to be published in early 2020. Interested suppliers are required to submit their proposals electronically via the DWP Bravo application, with further information available on their portal. This tender represents a significant opportunity for businesses in the print services sector, particularly those specialising in transactional bulk print, managed print solutions, and digital services. Companies that can offer innovative, sustainable, and cost-effective solutions, including secure print production and fulfilment services, will be well-positioned to compete. There is encouragement for Small to Medium Enterprises (SMEs) to participate, aligning with government targets and strategies while adapting to evolving communication methods and customer needs. Suppliers must also demonstrate flexibility and partnership skills, as the DWP seeks to respond to future strategic changes in its print services. ## Notice Plans are in place to run a competition which will cover all aspects of transactional bulk print, managed print and digital solutions. with the intention to have the service commence in April 2021. Additionally at a future date the successful service provider may be required to provide reprographic services. Current operational requirements include (but not limited to): - Receipt and printing of software application generated documents specifically in line with operational business rules e.g. DWP customer notifications and internal reports; - Core print services - including: forms, leaflets, claim packs, envelopes and parliamentary papers; - Enclosing of printed outputs together with inclusions specified by the software application e.g. inserts and reply envelopes; - Mailsorting of sealed envelopes and dispatch preparation ready for collection by one or more postal carriers (postal channels are out with the scope of this contractual arrangement - postal licenses are owned by the Department); - Provision the print requirements which include but are not limited to digital, lithographic and screen printing; - Provide print on demand just in time service; - Proactive management of storage & distribution requirements; - Support the digitisation agenda, the new contract must accommodate DWP customer communications sent via a variety of media utilising both hard copy and digital; - Work closely with the Department to help shape future communication mediums; - Provide innovation and value for money as well as sustainable and socially responsible solutions; - Produce personalised products - including: name badges, date stamps, business cards and local marketing products; - Undertake secure print production and/or storage - including: identity cards, travel warrants and other denoted 'items of value'; - Printing of alternative formats - including: British sign language video, audio and braille; - Deliver direct mail - including: data processing, laser, enclosing and consigning to various postal providers; - Fulfilment and distribution - storage, pick/pack, despatch and stock management; - Provide secure, web-based storage solution for the Department's product artwork, design and information assets; - Provide a Web-to-print online portal allowing the Department's staff to tailor artwork within pre-defined templates; - Provide an online solution for the Department's staff to commission documents in alternative formats; The majority of transactional bulk print files will be generated in a print ready file format, however, there may be some residual extraction and manipulation of customer specific data, generated from front line operational processing systems.Further details of the requirement will be provided in due course in any future notice or competition documentation. Additional information: Procurement Subject to finalising the scope of the requirement, it is intended that the tendering exercise will be conducted in 2019/20, the relevant Contract Notice is estimated to be published early 2020. DWP has provided a provisional contract award start and end date. This is subject to change. DWP anticipates a contract duration of 3 +1+1 and transition from the current service in the final year of the existing contracts Tenderers will be required to provide their tender response electronically using the DWP Bravo application, which utilises a web-based portal. Further details about the eSourcing system can be found in the following link: https://dwp.bravosolution.co.uk/web/login.shtml DWP's Terms and Conditions will be used. General enquiries should be submitted to print.services@dwp.gov.uk The Future of DWP Print During the lifetime of the new contract the existing DWP Print service is expected to continue to align with Departmental Strategy and better serve the requirement of our customers. Changes will include but are not limited to: - Movement away from printed output and towards alternative customer communication channels including self service - Extended DWP opening hours, resulting in change to the demand patterns and timing of printed output - Greater focus on achieving committed government targets, particularly in the areas of; Small to Medium Enterprise, the Environment and Waste Destruction. - DWP having greater control on aspects of end to end processing, production and in particular the ability to make change in a more timely cost effective manner. - Other operationally generated change yet to be defined. Suppliers will be expected to work in partnership with the Department to respond positively and flexibly to all aspects of future strategic and operational change, demonstrating a clear commitment to innovation and progressive development. Suppliers Instructions: How to express Interest in this Tender: 1. Register on the eSourcing portal (this is only required once): https://dwp.bravosolution.co.uk & click the link to register - Accept the terms & conditions & click 'continue' - Enter your correct business & user details - Note your chosen username & click 'Save'. You will receive an email with your password (keep this secure). For further assistance regarding the e Tendering portal please consult the online help or the e Tendering helpdesk. DWP expressly reserves the rights(i)to use a reverse auction; (ii)to cancel this procurement at any stage; (iii)to not award any contract as a result of the procurement process commenced by publication of this notice; (iv)and in no circumstances will DWP be liable for any costs incurred by potential suppliers. Suppliers who are interested in attending a Market Engagement Event should register their interest on the e-sourcing portal by the 18th September 2019. Registration will continue beyond the 18th September 2019 - this date is to elicit interest in the Market Engagement Event. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/c13a7049-2ed0-46b6-845e-74e8c90163ac | | Notice type | Planned Procurement Notice | | Procurement type | Standard | | Procurement category | Not specified | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 27 Aug 2019 | | Submission deadline | Not specified | | Future notice date | 19 Aug 2019 | | Award date | Not specified | | Contract period | 31 Jul 2020 - 31 Jul 2025 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £100,000,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planned | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | DEPARTMENT FOR WORK AND PENSIONS | | Locality | MANCHESTER | | Post town | Manchester | | Postcode | M2 3AA | | Country | England | | ITL 1 | TLD North West (England) | | ITL 2 | TLD3 Greater Manchester | | ITL 3 | TLD33 Manchester | | Local authority | Manchester | | Electoral ward | Deansgate | | Westminster constituency | Manchester Central | | Delivery location | Not specified | ## CPV Codes ### Divisions - 22 - Printed matter and related products ### Codes - 22000000 - Printed matter and related products ## Release History - 27 Aug 2019 at 10:53 - Planning - Planned Procurement Notice - https://www.contractsfinder.service.gov.uk/Notice/c13a7049-2ed0-46b6-845e-74e8c90163ac - 20 Aug 2019 at 12:37 - Planning - Planned Procurement Notice - https://www.contractsfinder.service.gov.uk/Notice/c13a7049-2ed0-46b6-845e-74e8c90163ac ## Documents - https://www.contractsfinder.service.gov.uk/Notice/c13a7049-2ed0-46b6-845e-74e8c90163ac 27th August 2019 - Future opportunity notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/Attachment/0cef7b3b-a876-4450-8ed7-cce0349991e0 Restrictions on the upload of email files to Bravo - https://www.contractsfinder.service.gov.uk/Notice/Attachment/9cb447c2-6a88-4c15-a8f1-3fdc6a75c2b7 Sources of Bravo Guidance - https://www.contractsfinder.service.gov.uk/Notice/Attachment/2804100e-9a7b-46e1-9fec-6a1336d28387 Contract Management Framework - Best Practice Activities ## Notice URLs - https://dwp.bravosolution.co.uk - https://dwp.bravosolution.co.uk/web/login.shtml - https://www.gov.uk/government/organisations/department-for-work-pensions ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-f821234f-84d1-4e6d-bcd9-b9044aecb5b4. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-f821234f-84d1-4e6d-bcd9-b9044aecb5b4.json.