---
title: "Provision of Pager Duty and Event Intelligence Software"
ocid: "ocds-b5fd17-f846e29c-09b1-4da4-9e56-528d96c97b7d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f846e29c-09b1-4da4-9e56-528d96c97b7d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f846e29c-09b1-4da4-9e56-528d96c97b7d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-f846e29c-09b1-4da4-9e56-528d96c97b7d.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DVLA - DRIVER & VEHICLE LICENSING AGENCY"
published: "2021-11-17"
---

# Provision of Pager Duty and Event Intelligence Software

Buyer: DVLA - DRIVER & VEHICLE LICENSING AGENCY  
Current stage: Award  
OCID: ocds-b5fd17-f846e29c-09b1-4da4-9e56-528d96c97b7d

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-f846e29c-09b1-4da4-9e56-528d96c97b7d)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-f846e29c-09b1-4da4-9e56-528d96c97b7d.json)

## Summary

The DVLA - Driver & Vehicle Licensing Agency has awarded a contract for the provision of Pager Duty and Event Intelligence Software, valued at £103,270.28. This contract falls under the software package and information systems industry category and is located in Swansea, Wales. The contract was awarded on 5 March 2021, following a selective procurement method through a call-off from a framework agreement. The contract will be active from 13 March 2021 until 13 March 2023, with the tender period having ended on 24 February 2021.

This opportunity may be particularly beneficial for small and medium-sized enterprises (SMEs) that specialise in software solutions and operational intelligence systems, as the DVLA anticipates further licensing needs in the near future. Companies capable of providing similar software services and adept in managing additional software licensing contracts would be well-positioned to compete in future tenders related to this project.

## Notice

Qty Line Description 100 Business Edition PagerDuty Licences 1 Stakeholder Bundle Licences (50 Stakeholder Users) 1 Event Intelligence Licence The authority is likely to require additional licences in the near future due to ongoing adoption of the toolset these will need to co-term with existing agreement

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/dd21f643-916d-4ad2-9291-73ca3da0b98d |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Nov 2021 |
| Submission deadline | 24 Feb 2021 |
| Future notice date | Not specified |
| Award date | 5 Mar 2021 |
| Contract period | 13 Mar 2021 - 13 Mar 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £103,270 |
| Lots value | Not specified |
| Awards value | £103,270 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DVLA - DRIVER & VEHICLE LICENSING AGENCY |
| Locality | SWANSEA |
| Post town | Swansea |
| Postcode | SA6 7JL |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL4 Mid and South West Wales |
| ITL 3 | TLL43 Swansea |
| Local authority | Swansea |
| Electoral ward | Mynydd-bach |
| Westminster constituency | Swansea West |
| Delivery location | TLL Wales |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOFTCAT |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 17 Nov 2021 at 14:48 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/dd21f643-916d-4ad2-9291-73ca3da0b98d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/dd21f643-916d-4ad2-9291-73ca3da0b98d
  17th November 2021 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/44ca41cd-7731-4b6e-9f4f-345841297724
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-f846e29c-09b1-4da4-9e56-528d96c97b7d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-f846e29c-09b1-4da4-9e56-528d96c97b7d.json.