--- title: "Tenants Satisfaction Measures Survey (Including Leaseholders)" ocid: "ocds-b5fd17-f857b254-0458-4f70-b281-09cc186d2d52" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f857b254-0458-4f70-b281-09cc186d2d52" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f857b254-0458-4f70-b281-09cc186d2d52.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-f857b254-0458-4f70-b281-09cc186d2d52.json" source: "Contracts Finder" current_stage: "Tender" buyer: "SLOUGH BOROUGH COUNCIL" published: "2023-11-21" --- # Tenants Satisfaction Measures Survey (Including Leaseholders) Buyer: SLOUGH BOROUGH COUNCIL Current stage: Tender OCID: ocds-b5fd17-f857b254-0458-4f70-b281-09cc186d2d52 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-f857b254-0458-4f70-b281-09cc186d2d52) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-f857b254-0458-4f70-b281-09cc186d2d52.json) ## Summary The Slough Borough Council has a procurement opportunity for the "Tenants Satisfaction Measures Survey (Including Leaseholders)" in the postal and telecommunications services category. The tender involves conducting a survey and additional research with an anticipated service commencement date of 1st April 2024. The deadline for submission of completed tender documents is 11th December 2023 at 12 noon. This public procurement contracting process by the Slough Borough Council presents an opportunity for research contractors specialising in survey services to compete for a 3-year contract. Small and medium-sized enterprises (SMEs) would be well-suited to bid for this open procedure tender. For more information on applying, interested businesses can visit the council's website and search for the specific tender opportunity. ## Notice The tender is for a suitably qualified and experienced research contractor to carry Slough's Tenant Satisfaction Measures survey with our tenants. We have a significant number of leaseholder and though the TSM regulation does not require leaseholders to be surveyed we feel it would be best practice to include them in this exercise. There may also be requests for the provider to carry out additional research i.e. mystery shopping, ad hoc surveys and focus groups to delve further into results. The Authority proposes to enter into one Contract(s) for a period of 3 years with the successful Tenderer (Service Provider). The anticipated service commencement date is the 1st April 2024 All documents comprising the Tender must be completed and uploaded to the e-tendering portal by the Deadline of 11 December 2023 ( 12 Noon) Additional information: For more information on how to apply for this contract please visit 'https://www.sesharedservices.org.uk/esourcing' and search for 'Tenants Satisfaction Measures Survey (Including Leaseholders)' in the opportunities section. The Council reserves the right to cancel the procurement process at any point. The Council is not liable for any costs resulting from any cancellation of this procurement process or for any other costs incurred by those participating. The Bidder shall be expected to agree to Terms and Conditions prior to commencement of services. If the Council wishes to accept your quotation, you will be contacted by the named Officer and a Purchase Order will be issued. The Purchase Order number must be quoted on all subsequent correspondence, including order acknowledgements, delivery notes and invoices. If you are not an existing supplier to the Council, you will be asked to complete a new supplier form prior to being issued a Purchase Order, so that you can be set-up on our database. Is a Recurrent Procurement Type? : No ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/413ca669-b896-4206-9c11-c00fafa91ead | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (below threshold) | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 21 Nov 2023 | | Submission deadline | 11 Dec 2023 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 1 Apr 2024 - 31 Mar 2027 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | SLOUGH BOROUGH COUNCIL | | Locality | BERKSHIRE | | Post town | Slough | | Postcode | SL1 3UF | | Country | England | | ITL 1 | TLJ South East (England) | | ITL 2 | TLJ1 Berkshire, Buckinghamshire and Oxfordshire | | ITL 3 | TLJ15 Berkshire East | | Local authority | Slough | | Electoral ward | Chalvey | | Westminster constituency | Slough | | Delivery location | TLJ South East (England) | ## CPV Codes ### Divisions - 64 - Postal and telecommunications services ### Codes - 64000000 - Postal and telecommunications services ## Release History - 21 Nov 2023 at 12:28 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/413ca669-b896-4206-9c11-c00fafa91ead - 14 Nov 2023 at 09:21 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/413ca669-b896-4206-9c11-c00fafa91ead - 14 Nov 2023 at 09:20 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/413ca669-b896-4206-9c11-c00fafa91ead - 14 Nov 2023 at 09:20 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/413ca669-b896-4206-9c11-c00fafa91ead ## Documents - https://www.contractsfinder.service.gov.uk/Notice/413ca669-b896-4206-9c11-c00fafa91ead 21st November 2023 - Opportunity notice on Contracts Finder - https://www.slough.gov.uk Additional information on how to apply for this contract ## Notice URLs - https://www.sesharedservices.org.uk/esourcing ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-f857b254-0458-4f70-b281-09cc186d2d52. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-f857b254-0458-4f70-b281-09cc186d2d52.json.