---
title: "Overnight Visiting Concierge Service"
ocid: "ocds-b5fd17-f876a140-fbcf-44c1-9fd3-04be7d985bfc"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f876a140-fbcf-44c1-9fd3-04be7d985bfc"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f876a140-fbcf-44c1-9fd3-04be7d985bfc.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-f876a140-fbcf-44c1-9fd3-04be7d985bfc.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "MEDWAY COUNCIL"
published: "2020-09-23"
---

# Overnight Visiting Concierge Service

Buyer: MEDWAY COUNCIL  
Current stage: Tender  
OCID: ocds-b5fd17-f876a140-fbcf-44c1-9fd3-04be7d985bfc

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## Summary

Medway Council is seeking bids for the provision of an Overnight Visiting Concierge Service aimed at ensuring the safety of individuals placed in emergency and short-term accommodation, such as B&Bs and hotels, in Medway, South East England. The procurement is currently in the Tender stage, with bids due by 30th September 2020, and the service contract expected to commence from 1st October 2020 until 31st December 2020. This open tender process seeks to engage bidders who can promptly deliver a high-quality service to manage night-time visits and respond to any arising issues.

This procurement presents opportunities for businesses involved in community and social services, especially those offering concierge or similar support services. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) would be particularly well-suited to compete, given their agility and capacity to provide tailored solutions. This contract can be a stepping stone for businesses looking to expand their service portfolio or enhance their footprint within the social care sector.

## Notice

Medway Council seeks to provide a visiting night time concierge service to ensure the safety of people placed in emergency/short term accommodation in Medway. Typically this will be B&B/Guesthouse/Hotel and we are looking for a service to make regular visits to these properties during the night and to respond to any calls regarding issues at the properties (e.g. anti social behaviour) and manage situations arising, de-escalating where appropriate. The ability to deliver a quality service with a short timescale to be up and running will be key to the success of this project.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ff2dbec6-ab40-452e-9f1d-7d83965abf3e |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Sep 2020 |
| Submission deadline | 30 Sep 2020 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 30 Sep 2020 - 31 Dec 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MEDWAY COUNCIL |
| Locality | MEDWAY |
| Post town | Rochester |
| Postcode | ME4 4TR |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ4 Kent |
| ITL 3 | TLJ41 Medway |
| Local authority | Medway |
| Electoral ward | Chatham Central & Brompton |
| Westminster constituency | Rochester and Strood |
| Delivery location | TLJ South East (England) |

## CPV Codes

### Divisions

- 98 - Other community, social and personal services

### Codes

- 98000000 - Other community, social and personal services

## Release History

- 23 Sep 2020 at 14:42 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/ff2dbec6-ab40-452e-9f1d-7d83965abf3e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/ff2dbec6-ab40-452e-9f1d-7d83965abf3e
  23rd September 2020 - Opportunity notice on Contracts Finder

## Notice URLs

- http://www.medway.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-f876a140-fbcf-44c1-9fd3-04be7d985bfc. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-f876a140-fbcf-44c1-9fd3-04be7d985bfc.json.