---
title: "Health & Disability Services AtW Legacy Investigations"
ocid: "ocds-b5fd17-f88fa13a-cf87-47e4-a320-4f38009b1118"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f88fa13a-cf87-47e4-a320-4f38009b1118"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f88fa13a-cf87-47e4-a320-4f38009b1118.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-f88fa13a-cf87-47e4-a320-4f38009b1118.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR WORK AND PENSIONS"
published: "2024-12-02"
---

# Health & Disability Services AtW Legacy Investigations

Buyer: DEPARTMENT FOR WORK AND PENSIONS  
Current stage: Award  
OCID: ocds-b5fd17-f88fa13a-cf87-47e4-a320-4f38009b1118

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-f88fa13a-cf87-47e4-a320-4f38009b1118)  
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## Summary

The Department for Work and Pensions (DWP) has completed the award stage for the procurement process titled "Health & Disability Services AtW Legacy Investigations." This tender, classified under the IT services category (consulting, software development, Internet, and support), covers multiple locations, including the British Overseas Territories, Channel Islands, Europe, Isle of Man, Rest of the World, and the United Kingdom. With a procurement method of selective tendering through a call-off from a framework agreement, the process concluded with a contract valued at £368,110. The contract period is from 4th November 2024 to 7th February 2025, following the end of the tender period on 1st November 2024. IBM UK Ltd has been awarded this contract, marking the significant involvement of a large-scale supplier.

This tender presents considerable potential for business growth, especially for SMEs and VCSEs that specialise in IT services, offering consulting, software development, and support. The project aims to overhaul the DWP's benefit processing system by reducing dependence on legacy systems and enhancing digital service delivery. Companies within the technology and consulting sectors stand to benefit from such opportunities. Additionally, this tender shows how involvement in public procurement can facilitate long-term engagement with significant public sector projects and drive innovation in delivering public services.

## Notice

DWP is transforming the way it processes benefits. Moving away from the reliance on its legacy estate and into world where new digital services provide a better customer experience, joining up the end-to-end service offering and providing a more efficient way to process benefits. Access to Work (AtW) uses a combination of a legacy system called DISC for the majority of case management, a newer application called AtWIS, and spreadsheets to manage cases.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/6b253449-18f2-4a6c-b50d-339580bb3f96 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Dec 2024 |
| Submission deadline | 1 Nov 2024 |
| Future notice date | Not specified |
| Award date | 1 Nov 2024 |
| Contract period | 4 Nov 2024 - 7 Feb 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £368,110 |
| Lots value | Not specified |
| Awards value | £368,110 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR WORK AND PENSIONS |
| Locality | BLACKPOOL |
| Post town | Blackpool |
| Postcode | FY4 5ES |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD4 Lancashire |
| ITL 3 | TLD42 Blackpool |
| Local authority | Blackpool |
| Electoral ward | Stanley |
| Westminster constituency | Blackpool South |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IBM |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 2 Dec 2024 at 14:24 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/6b253449-18f2-4a6c-b50d-339580bb3f96

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/6b253449-18f2-4a6c-b50d-339580bb3f96
  2nd December 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/c8a95a3a-0e63-4c3b-9a00-357e6069e422
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-f88fa13a-cf87-47e4-a320-4f38009b1118. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-f88fa13a-cf87-47e4-a320-4f38009b1118.json.