---
title: "Cisco Software and Hardware Support (EA)"
ocid: "ocds-b5fd17-f89ce597-7600-46fd-ac2d-a8d3b7093008"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f89ce597-7600-46fd-ac2d-a8d3b7093008"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f89ce597-7600-46fd-ac2d-a8d3b7093008.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-f89ce597-7600-46fd-ac2d-a8d3b7093008.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "FINANCIAL OMBUDSMAN SERVICE"
published: "2023-07-04"
---

# Cisco Software and Hardware Support (EA)

Buyer: FINANCIAL OMBUDSMAN SERVICE  
Current stage: Award  
OCID: ocds-b5fd17-f89ce597-7600-46fd-ac2d-a8d3b7093008

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-f89ce597-7600-46fd-ac2d-a8d3b7093008)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-f89ce597-7600-46fd-ac2d-a8d3b7093008.json)

## Summary

The Financial Ombudsman Service in London, United Kingdom, has recently awarded a contract for Cisco Software and Hardware Support under an Enterprise Agreement (EA). The procurement method was selective, involving a call-off from a framework agreement. The contract value is £1,350,000, with a contract period running from 2023-07-01 to 2026-06-30. The award was made to Computacenter Plc on 2023-06-29.

This tender for computer equipment and support services represents an opportunity for businesses in the IT sector specializing in Cisco technology to compete. Companies providing consultancy services and hardware support are particularly well-suited for this contract. The procurement process has now reached the award stage, with Computacenter Plc securing the contract. Interested businesses should consider similar future opportunities for growth within this industry category.

## Notice

Enterprise Agreement (EA) that covers our support requirements for our existing Cisco network hardware and also our Cisco software. This is a consolidation of a number of contracts into a single agreement.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/81d15156-9c74-4268-a164-e360a29090fe |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Jul 2023 |
| Submission deadline | 22 Jun 2023 |
| Future notice date | Not specified |
| Award date | 28 Jun 2023 |
| Contract period | 30 Jun 2023 - 30 Jun 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £919,015 |
| Lots value | Not specified |
| Awards value | £1,350,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FINANCIAL OMBUDSMAN SERVICE |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 9SR |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Canary Wharf |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | COMPUTACENTER |

## CPV Codes

### Divisions

- 30 - Office and computing machinery, equipment and supplies except furniture and software packages
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 30200000 - Computer equipment and supplies
- 72600000 - Computer support and consultancy services

## Release History

- 4 Jul 2023 at 14:59 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/81d15156-9c74-4268-a164-e360a29090fe

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/81d15156-9c74-4268-a164-e360a29090fe
  4th July 2023 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-f89ce597-7600-46fd-ac2d-a8d3b7093008. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-f89ce597-7600-46fd-ac2d-a8d3b7093008.json.