--- title: "Integrated Urgent Care Services for Kent & Medway" ocid: "ocds-b5fd17-f8c20401-c8e5-4f23-8d1e-daff70f60371" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f8c20401-c8e5-4f23-8d1e-daff70f60371" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f8c20401-c8e5-4f23-8d1e-daff70f60371.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-f8c20401-c8e5-4f23-8d1e-daff70f60371.json" source: "Contracts Finder" current_stage: "Tender" buyer: "NHS ARDEN AND GREATER EAST MIDLANDS COMMISSIONING SUPPORT UNIT" published: "2018-02-26" --- # Integrated Urgent Care Services for Kent & Medway Buyer: NHS ARDEN AND GREATER EAST MIDLANDS COMMISSIONING SUPPORT UNIT Current stage: Tender OCID: ocds-b5fd17-f8c20401-c8e5-4f23-8d1e-daff70f60371 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-f8c20401-c8e5-4f23-8d1e-daff70f60371) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-f8c20401-c8e5-4f23-8d1e-daff70f60371.json) ## Summary The procurement process for the "Integrated Urgent Care Services for Kent & Medway" is being conducted by the NHS Arden and Greater East Midlands Commissioning Support Unit. This tender falls under the health services category, with delivery set in the South East region of the United Kingdom. Currently in the tender stage, the closing date for submissions is 27 March 2018. The contract is structured for a five-year period, commencing on 1 April 2019, and offers an extension option of up to 24 months. It follows a selective procurement method under a restricted procedure. This opportunity presents significant growth potential for businesses specialising in healthcare services, particularly those equipped to provide integrated urgent care solutions. Businesses that offer clinical assessment services, out-of-hours healthcare provisions, or operate urgent treatment centres would be especially well-suited to participate in this tender. Engaging in this contract not only supports local healthcare delivery but also expands service offerings in a critical sector, enhancing both community health outcomes and business capabilities. ## Notice The Integrated Urgent Care 111/CAS service is free to call through NHS 111 and is available 24 hours a day, 7 days a week, 365 days a year (including leap days) to respond to the population of Kent and Medway with a personalised contact and clinical assessment service for patients who: * Need medical help fast, but it's not a 999 emergency; * Don't know who to call for medical help; * Are unsure if they need to go to A&E or another NHS Urgent Care service; * Need health information or reassurance about what to do next; or * Require continuity of care when in hours GP services are closed The 111/CAS service includes a clinical assessment service to 'consult and complete' and to provide advice to Healthcare professionals. It must meet the national Integrated Urgent Care specification. The combined Face-to-Face services forming part of the Integrated Urgent Care service include: a. 4 Local Urgent Treatment Centre(s) (UTC) b. Out-of-Hours Face-to-Face service (previously known as GP Out-of-Hours service) The Provider of the UTC/Out-of-Hours Face-to-Face service will be expected to deliver an integrated working model of four Urgent Treatment Centres across North Kent and Medway and a GP Out of Hours service (base and home visiting). Make innovative use of the clinical workforce across the local system. Intrinsically linked to the NHS 111/CAS service, and accept direct bookings from the CAS. A key service in delivering unscheduled urgent care. It must meet Urgent Treatment Centre Principles and Standards. Clinical workforce and system interoperability are key to ensuring resilience and flexing across the STP in times of peak demand and winter pressures. Reconciliation of capacity management across the Kent and Medway STP footprint is therefore a critical requirement across all health care services. The procurement documents are available for unrestricted and full direct access, free of charge, at https://ardengemcsu.bravosolution.co.uk/web/login.html PQQ_471 Additional information: West Kent Clinical Commissioning Group are the Lead Commissioner for this Integrated Urgent Care Service on behalf of itself and South Kent Coast, Thanet, Swale, Dartford Gravesham & Swanley, Canterbury & Coastal, Medway and Ashford Clinical Commissioning Groups. The contract is for a period of 5 years with the option to extend for 24 months The service is divided into two Lots:- Lot 1 = 111/CAS Service Lot 2 = Face to Face Urgent Care Service ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/9031c9f3-9258-43c4-8553-b24978b1b55e | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Restricted procedure (above threshold) | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 26 Feb 2018 | | Submission deadline | 27 Mar 2018 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 31 Mar 2019 - 31 Mar 2024 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NHS ARDEN AND GREATER EAST MIDLANDS COMMISSIONING SUPPORT UNIT | | Locality | DERBY | | Post town | Derby | | Postcode | DE1 3QT | | Country | England | | ITL 1 | TLF East Midlands (England) | | ITL 2 | TLF1 Derbyshire and Nottinghamshire | | ITL 3 | TLF11 Derby | | Local authority | Derby | | Electoral ward | Darley | | Westminster constituency | Derby North | | Delivery location | TLJ South East (England) | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85100000 - Health services ## Release History - 26 Feb 2018 at 10:28 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/9031c9f3-9258-43c4-8553-b24978b1b55e - 25 Feb 2018 at 18:26 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/9031c9f3-9258-43c4-8553-b24978b1b55e ## Documents - https://www.contractsfinder.service.gov.uk/Notice/9031c9f3-9258-43c4-8553-b24978b1b55e 26th February 2018 - Opportunity notice on Contracts Finder ## Notice URLs - https://ardengemcsu.bravosolution.co.uk/web/login.html ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-f8c20401-c8e5-4f23-8d1e-daff70f60371. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-f8c20401-c8e5-4f23-8d1e-daff70f60371.json.