---
title: "1399 IT Service Management Software Solution for NHS Arden & GEM"
ocid: "ocds-b5fd17-f8c7d359-1087-4973-9ad9-b63b4af6a243"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f8c7d359-1087-4973-9ad9-b63b4af6a243"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f8c7d359-1087-4973-9ad9-b63b4af6a243.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-f8c7d359-1087-4973-9ad9-b63b4af6a243.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS ARDEN AND GREATER EAST MIDLANDS COMMISSIONING SUPPORT UNIT"
published: "2025-03-18"
---

# 1399 IT Service Management Software Solution for NHS Arden & GEM

Buyer: NHS ARDEN AND GREATER EAST MIDLANDS COMMISSIONING SUPPORT UNIT  
Current stage: Award  
OCID: ocds-b5fd17-f8c7d359-1087-4973-9ad9-b63b4af6a243

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-f8c7d359-1087-4973-9ad9-b63b4af6a243.json)

## Summary

NHS Arden and Greater East Midlands Commissioning Support Unit has awarded a contract for an IT Service Management Software Solution, classified under Software package and information systems (CPV code 48000000). The procurement was conducted through a selective method as a call-off from the Crown Commercial Services Framework RM6068 Lot 3. The contract, valued at GBP 505,079.60, was awarded to Insight Direct (UK) Ltd. The procurement stage is the award, with the contract set to commence on 31st January 2024 and conclude on 30th January 2027. The primary locations involved are Derby, DE1 3QT, and the wider East Midlands region.

This tender represents a significant opportunity for businesses specialising in IT services and solutions to enhance their portfolio by associating with esteemed NHS bodies. Companies in the software development and IT service management sectors, particularly those familiar with NHS procurement frameworks, would be highly suitable candidates to pursue similar future opportunities. The collaboration with a notable entity like NHS Arden & GEM can foster business growth through reputable partnerships and the fulfilment of substantial contracts.

## Notice

1399 IT Service Management Software Solution for NHS Arden & Greater East Midlands Commissioning Support Unit. Procured using Crown Commercial Services Framework RM6068 Lot 3 - Technology Products & Associated Services Technology Products & Associated Services Framework.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/cfcc928f-ca58-4728-938b-1655269e1675 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Mar 2025 |
| Submission deadline | 22 Jun 2023 |
| Future notice date | Not specified |
| Award date | 12 Mar 2025 |
| Contract period | 31 Jan 2024 - 30 Jan 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £505,079 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS ARDEN AND GREATER EAST MIDLANDS COMMISSIONING SUPPORT UNIT |
| Locality | DERBY |
| Post town | Derby |
| Postcode | DE1 3QT |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF1 Derbyshire and Nottinghamshire |
| ITL 3 | TLF11 Derby |
| Local authority | Derby |
| Electoral ward | Darley |
| Westminster constituency | Derby North |
| Delivery location | TLF East Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INSIGHT DIRECT (UK |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 18 Mar 2025 at 14:00 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/cfcc928f-ca58-4728-938b-1655269e1675

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/cfcc928f-ca58-4728-938b-1655269e1675
  18th March 2025 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/2354b375-52b1-40da-923a-6f44a717ded0
  1399 Order Form - NHS Arden and Greater East Midlands CSU - Insight Direct - Fully Signed_Redacted

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-f8c7d359-1087-4973-9ad9-b63b4af6a243. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-f8c7d359-1087-4973-9ad9-b63b4af6a243.json.