--- title: "Soft Market Testing for Telecare / Technology Enabled Care (TEC) Services in Hackney" ocid: "ocds-b5fd17-f8c83550-ca0f-4e61-9466-366ccd3dadb2" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f8c83550-ca0f-4e61-9466-366ccd3dadb2" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f8c83550-ca0f-4e61-9466-366ccd3dadb2.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-f8c83550-ca0f-4e61-9466-366ccd3dadb2.json" source: "Contracts Finder" current_stage: "Planning" buyer: "LONDON BOROUGH OF HACKNEY" published: "2022-02-03" --- # Soft Market Testing for Telecare / Technology Enabled Care (TEC) Services in Hackney Buyer: LONDON BOROUGH OF HACKNEY Current stage: Planning OCID: ocds-b5fd17-f8c83550-ca0f-4e61-9466-366ccd3dadb2 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-f8c83550-ca0f-4e61-9466-366ccd3dadb2) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-f8c83550-ca0f-4e61-9466-366ccd3dadb2.json) ## Summary The London Borough of Hackney is currently in the planning stage of a procurement process titled "Soft Market Testing for Telecare / Technology Enabled Care (TEC) Services." This initiative aims to develop a TEC Service to support vulnerable individuals and their caregivers throughout the Hackney area. Stakeholders interested in participating should note the engagement end date of 21st February 2022, with all communications necessary for participation to be conducted via the ProContract portal. The services under consideration fall within the social work and health services categories, with an emphasis on equipment supply, installation, and monitoring to enhance emergency support for individuals at home. This procurement process offers significant opportunities for businesses in the social and healthcare sectors, particularly those with experience in providing TEC services. Companies capable of delivering equipment services, call monitoring, or local response services will find themselves well-positioned to submit proposals. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are encouraged to engage in this tender, as it seeks innovative solutions that can enhance care for vulnerable populations in the community. ## Notice The London Borough of Hackney is currently reviewing it's Telecare services with a view to develop a Technology Enabled Care (TEC) Service that will support vulnerable people and their carers across the Hackney Borough. As part of this work we would like to better understand what opportunities are available from the market for the development and provision of TEC services. We are seeking companies which have experience of successfully delivering any or all of the below TEC services for vulnerable people and their carers. TEC Equipment Service - a service that is responsible for the supply, installation, maintenance, repair, collection and recycling of TEC equipment that monitors people at home and can raise an alarm in an emergency. TEC Call Monitoring Service - a 24/7 call monitoring service that is able to monitor analogue and digital TEC devices and operates an effective triage process, organising appropriate support in response to an alarm, by calling listed friends and family members, the TEC response service, community health and social care services or emergency service where required. TEC Response Service - a local response service with trained staff who work 24 hours a day and can visit people at home to provide necessary support when required. If you are interested in participating in the soft market testing exercise you will need to register your interest via the ProContract portal in order to access the questionnaire and associated documents. Please note that all communication will only be through the portal. The closing date for completing the questionnaire is Monday 21 February 2022 (17:00). ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ae26e087-fe97-4bc4-85b7-d467fd9ef225 | | Notice type | Market Engagement Notice | | Procurement type | Standard | | Procurement category | Not specified | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 3 Feb 2022 | | Submission deadline | Not specified | | Future notice date | 21 Feb 2022 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | LONDON BOROUGH OF HACKNEY | | Locality | HACKNEY | | Post town | East London | | Postcode | E8 1DY | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI4 Inner London - East | | ITL 3 | TLI41 Hackney and Newham | | Local authority | Hackney | | Electoral ward | Hackney Central | | Westminster constituency | Hackney South and Shoreditch | | Delivery location | Not specified | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85100000 - Health services - 85300000 - Social work and related services ## Release History - 3 Feb 2022 at 19:54 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/ae26e087-fe97-4bc4-85b7-d467fd9ef225 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/ae26e087-fe97-4bc4-85b7-d467fd9ef225 3rd February 2022 - Early engagement notice on Contracts Finder ## Notice URLs - http://www.hackney.gov.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-f8c83550-ca0f-4e61-9466-366ccd3dadb2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-f8c83550-ca0f-4e61-9466-366ccd3dadb2.json.