---
title: "Independent Health Complaints Advocacy Service"
ocid: "ocds-b5fd17-f8cabdad-95d2-4691-b3e6-a499fd5cfcb3"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f8cabdad-95d2-4691-b3e6-a499fd5cfcb3"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f8cabdad-95d2-4691-b3e6-a499fd5cfcb3.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-f8cabdad-95d2-4691-b3e6-a499fd5cfcb3.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LONDON BOROUGH OF BARNET"
published: "2021-03-25"
---

# Independent Health Complaints Advocacy Service

Buyer: LONDON BOROUGH OF BARNET  
Current stage: Award  
OCID: ocds-b5fd17-f8cabdad-95d2-4691-b3e6-a499fd5cfcb3

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-f8cabdad-95d2-4691-b3e6-a499fd5cfcb3)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-f8cabdad-95d2-4691-b3e6-a499fd5cfcb3.json)

## Summary

The London Borough of Barnet is commissioning the "Independent Health Complaints Advocacy Service" to begin on 1st April 2021, following the expiration of the current contract on 31st March 2021. The procurement process, classified under health and social work services, has reached the Award stage, with a total contract value of £137,874. The tender was published on 25th March 2021, and the tender period officially ended on 12th January 2021. Interested parties should note that the contract runs from 9th February 2021 to 8th September 2022.

This tender presents opportunities for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) that specialise in health advocacy services. Businesses with expertise in independent health advocacy, patient support, and community outreach would be particularly well-suited to compete for this contract, allowing them to expand their service offerings within Barnet and potentially enhance their reputation in the health sector.

## Notice

The current IHCAS contract ends on 31st March 2021. Hence, the London Borough of Barnet wishes to commission an IHCAS service for the residents of Barnet to be in place from 1st April 2021.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/6d1228e9-04ef-4444-b43f-0d34af7f565a |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Mar 2021 |
| Submission deadline | 12 Jan 2021 |
| Future notice date | Not specified |
| Award date | 9 Feb 2021 |
| Contract period | 9 Feb 2021 - 8 Sep 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £137,874 |
| Lots value | Not specified |
| Awards value | £137,874 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF BARNET |
| Locality | LONDON |
| Post town | North West London |
| Postcode | NW9 4EW |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI7 Outer London - West and North West |
| ITL 3 | TLI71 Barnet |
| Local authority | Barnet |
| Electoral ward | Colindale North |
| Westminster constituency | Hendon |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | VOICEABILITY |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 25 Mar 2021 at 17:45 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/6d1228e9-04ef-4444-b43f-0d34af7f565a

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/6d1228e9-04ef-4444-b43f-0d34af7f565a
  25th March 2021 - Awarded contract notice on Contracts Finder
- https://www.mytenders.co.uk/search/show/search_view.aspx?ID=MAR161647
  NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided.

## Notice URLs

- http://www.barnetsourcing.co.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-f8cabdad-95d2-4691-b3e6-a499fd5cfcb3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-f8cabdad-95d2-4691-b3e6-a499fd5cfcb3.json.