---
title: "Migrant Londoners' Hub"
ocid: "ocds-b5fd17-f8e771c7-4273-40c0-881c-72baa4794038"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f8e771c7-4273-40c0-881c-72baa4794038"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f8e771c7-4273-40c0-881c-72baa4794038.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-f8e771c7-4273-40c0-881c-72baa4794038.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "TRANSPORT FOR LONDON"
published: "2024-02-20"
---

# Migrant Londoners' Hub

Buyer: TRANSPORT FOR LONDON  
Current stage: Award  
OCID: ocds-b5fd17-f8e771c7-4273-40c0-881c-72baa4794038

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## Summary

The Greater London Authority's Migration team, in partnership with Transport for London, has awarded a contract for the development and maintenance of the Migrant Londoners' Hub. This project, titled "Migrant Londoners' Hub", falls under the service category with a contract value of GBP 133,000. The contract period spans from 22nd January 2024 to 31st March 2026. The work is to be carried out in London, England, with a tender period ending on 1st December 2023 under an open procurement method.

This tender provides an opportunity for multi-disciplinary organisations with expertise in communicating with migrant communities and knowledge of immigration issues to engage in supporting migrant Londoners. Businesses based in Greater London are eligible to bid for this project, which aims to provide comprehensive information and resources to various migrant groups. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations are well-suited for this opportunity, with a focus on assisting new arrivals, refugees, and others in need within London.

## Notice

The Greater London Authority's (GLA) Migration team is seeking an organisation(s) to work in partnership with the GLA to develop and maintain the Migrant Londoners' Hub on london.gov. The work will be delivered from December 2023 - May 2026. The GLA is seeking to appoint a suitably qualified multi-disciplinary organisation or partnership between organisations to undertake this brief. The organisation(s) will need to evidence experience and expertise in communicating with migrant communities, as well as in-depth knowledge around the issues that they face. This should include regulated expertise in immigration and asylum law, as well as an understanding of migrants' rights and their holistic entitlements in areas such as welfare benefits, education, and access to healthcare. The aim of the Migrant Londoners Hub is to provide comprehensive information, guidance, and accessible resources to support as many migrant Londoners as possible to secure their rights and entitlements and thrive in London. Key audiences include new arrivals, European Londoners, young people with insecure status, refugees and people seeking asylum, undocumented people, people struggling due to the no recourse to public funds (NRPF) condition, The contract is reserved for suppliers based within Greater London under PPN 11/20. Only suppliers based in London can bid for this project. The tender is published under Light Touch Regime (Schedule 3 Services Under PCR 2015). See attached service specification for further information. How to apply for this project: TfL has recently switched to a new sourcing system, SAP Ariba, meaning that TfL's processes are now different to those that suppliers may be familiar with. The following instructions explain this new system and provide guidance on how interested parties will be able to communicate with TfL. To log in to SAP Ariba (this is not login only and not to register: https://service.ariba.com/Supplier.aw To register: Please use TfL's specific Ariba registration page below: https://s1-eu.ariba.com/Sourcing/Main/ad/selfRegistration?realm=TfL After registration: To participate in this tender, register interest in participating in this event by emailing the Commercial contact listed on this notice. Note: The Ariba system is not automated, therefore, once you have registered (or are already registered) your business on Ariba you must email the Commercial contact. Registering your business on Ariba is not the same as registering your interest in this project. For help registering on the SAP Ariba system and for checking if you are already registered pleas refer to: https://content.tfl.gov.uk/supplier-registration.pdf For guidance on using SAP Ariba please refer to: https://support.ariba.com/Adapt/Ariba_Network_Supplier_Training If any problems persist please contact Ariba_Supplier_Enablement@tfl.gov.uk

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/93207082-730d-4eba-a351-7f9b40f55314 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Feb 2024 |
| Submission deadline | 1 Dec 2023 |
| Future notice date | Not specified |
| Award date | 25 Jan 2024 |
| Contract period | 22 Jan 2024 - 31 Mar 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £136,000 |
| Lots value | Not specified |
| Awards value | £133,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TRANSPORT FOR LONDON |
| Locality | LONDON |
| Post town | East London |
| Postcode | E20 1JN |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI41 Hackney and Newham |
| Local authority | Newham |
| Electoral ward | Stratford Olympic Park |
| Westminster constituency | Stratford and Bow |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SERPAHUS |

## CPV Codes

### Divisions

- 75 - Administration, defence and social security services

### Codes

- 75200000 - Provision of services to the community

## Release History

- 20 Feb 2024 at 15:37 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/93207082-730d-4eba-a351-7f9b40f55314

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/93207082-730d-4eba-a351-7f9b40f55314
  20th February 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/14be7a57-0eaa-4a4b-9faa-176ff09f7f3e
  Please see attached technical specification on scope of services required

## Notice URLs

- https://content.tfl.gov.uk/supplier-registration.pdf
- https://s1-eu.ariba.com/Sourcing/Main/ad/selfRegistration?realm=TfL
- https://service.ariba.com/Supplier.aw
- https://support.ariba.com/Adapt/Ariba_Network_Supplier_Training

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-f8e771c7-4273-40c0-881c-72baa4794038. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-f8e771c7-4273-40c0-881c-72baa4794038.json.
