---
title: "Norfolk and Suffolk Victim Care Service"
ocid: "ocds-b5fd17-f905df9d-f49b-4d96-a839-b8f3eb2c0667"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f905df9d-f49b-4d96-a839-b8f3eb2c0667"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f905df9d-f49b-4d96-a839-b8f3eb2c0667.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-f905df9d-f49b-4d96-a839-b8f3eb2c0667.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "THE POLICE AND CRIME COMMISSIONER FOR SUFFOLK"
published: "2025-08-15"
---

# Norfolk and Suffolk Victim Care Service

Buyer: THE POLICE AND CRIME COMMISSIONER FOR SUFFOLK  
Current stage: Award  
OCID: ocds-b5fd17-f905df9d-f49b-4d96-a839-b8f3eb2c0667

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-f905df9d-f49b-4d96-a839-b8f3eb2c0667)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-f905df9d-f49b-4d96-a839-b8f3eb2c0667.json)

## Summary

The Police and Crime Commissioner for Suffolk has awarded the contract titled "Norfolk and Suffolk Victim Care Service" to Catch22. This procurement falls under the Health and Social Work Services category and covers community, social, and personal services within the East of England. The contract entails a holistic victim care service aimed at providing tailored interventions and inclusive delivery. The procurement process was executed as an open procedure, with the tender stage now complete, resulting in an active award as of 2nd June 2025. The contract period is set to begin on 1st October 2025 and conclude on 30th September 2028, with the possibility of a two-year extension. The estimated total value of the contract is £3,000,000.

This contract represents a valuable opportunity for businesses specialising in comprehensive victim support services, particularly those experienced in delivering tailored and diverse solutions to meet varying needs. Organisations that prioritise inclusivity and accessibility, and can cater to individuals with protected characteristics, are well-suited for such opportunities. SMEs and VCSEs are particularly encouraged to engage, opening avenues for growth and collaboration in a highly impactful sector. The project not only addresses essential community needs but also allows participating businesses to strengthen their presence and service portfolio within the public health and social services industry.

## Notice

The commissioned service will deliver a comprehensive, cross-regional victim support programme across Norfolk and Suffolk: an integrated victim support model, encompassing assessment, intervention, and referral pathways. Key service features include: Holistic Victim Assessment & Support: a streamlined approach to identifying victim needs and delivering appropriate support or onward referrals; Inclusive Service Delivery: full accessibility for individuals with protected characteristics, ensuring compliance with equality and diversity standards; Tailored Interventions: A diverse portfolio of support options designed to meet the varied and complex needs of victims across crime types. The contract does not include provision for standard-risk Domestic Abuse support, which will be commissioned separately. The initial contract will be awarded for three (3) years, with the option to extend for up to two (2) additional years (via 1+1 extension), subject to satisfactory performance.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d824e77b-4b56-4f80-89de-8c563da7d395 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Aug 2025 |
| Submission deadline | 19 Mar 2025 |
| Future notice date | Not specified |
| Award date | 1 Jun 2025 |
| Contract period | 30 Sep 2025 - 30 Sep 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £3,000,000 |
| Lots value | Not specified |
| Awards value | £2,650,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE POLICE AND CRIME COMMISSIONER FOR SUFFOLK |
| Locality | IPSWICH |
| Post town | Ipswich |
| Postcode | IP5 3QS |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH6 Suffolk |
| ITL 3 | TLH63 East Suffolk |
| Local authority | East Suffolk |
| Electoral ward | Martlesham & Purdis Farm |
| Westminster constituency | Suffolk Coastal |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CATCH22 |

## CPV Codes

### Divisions

- 85 - Health and social work services
- 98 - Other community, social and personal services

### Codes

- 85000000 - Health and social work services
- 85100000 - Health services
- 85323000 - Community health services
- 98000000 - Other community, social and personal services

## Release History

- 15 Aug 2025 at 06:08 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d824e77b-4b56-4f80-89de-8c563da7d395

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d824e77b-4b56-4f80-89de-8c563da7d395
  15th August 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-f905df9d-f49b-4d96-a839-b8f3eb2c0667. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-f905df9d-f49b-4d96-a839-b8f3eb2c0667.json.