---
title: "PAN1580 - Agency Staff Managed Service"
ocid: "ocds-b5fd17-f91fe27b-8f1c-4130-84d7-3078f8345558"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f91fe27b-8f1c-4130-84d7-3078f8345558"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f91fe27b-8f1c-4130-84d7-3078f8345558.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-f91fe27b-8f1c-4130-84d7-3078f8345558.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LEICESTER CITY COUNCIL"
published: "2017-08-10"
---

# PAN1580 - Agency Staff Managed Service

Buyer: LEICESTER CITY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-f91fe27b-8f1c-4130-84d7-3078f8345558

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## Summary

Leicester City Council has completed the tender process for the contract titled "PAN1580 - Agency Staff Managed Service" within the business services industry, particularly focusing on recruitment. This procurement aimed to establish a Managed Service Provider (MSP) to meet the Council’s temporary staffing needs across various sectors. The procurement process began with planning and concluded with the award on 10th August 2017, with the contract set to run from 18th November 2017 to 17th November 2021. The total contract value is £44,020,215, with a minimum value of £44,000,000. The procurement was carried out through a formal tender method that reflects the Council's ongoing collaboration with its Vacancy Management Team to ensure effective staffing solutions.

This contract provides significant opportunities for businesses in the staffing and recruitment sector, especially those specialising in temporary staffing solutions for local authorities. Companies with a capability to deliver qualified social care professionals and other agency staff, particularly within the diverse role framework of a unitary local authority, would be well-suited for this tender. The emphasis on a "high touch" managed service approach aligned with robust governance indicates a need for suppliers capable of offering compliant and timely staffing solutions across various job classes, including qualified social care, trades, and administrative roles.

## Notice

Leicester City Council has appointed a Managed Service Provider (MSP) to meet our temporary staffing requirements. Due to the diverse nature of our temporary staffing requirements, working in a wide range of sectors to strict timescales, we require a "high touch" MSP to work with the Vacancy Management Team to provide our requirements. Leicester City Council is a fourth generation MSP user and has a dedicated Vacancy Management team which ensures robust demand management and governance controls are in place and adhered to on the use of agency staff. Spend on agency workers reduced by PS1.2m (a 10% reduction) compared with the previous year (2015/16). This cost reduction was achieved despite increases in Living wage costs (3%) and worker pay rates (1%). Leicester City Council's spend on agency staff in the financial year 2016/17 was PS10.9m. The table below shows how this was spread across the different job classes used. Admin & Clerical 5% Manual Labour 14% Trades and Operatives 14% Qualified Social Care 43% Unqualified Social Care 8% Qualified Education 3% Unqualified Education 0% Qualified professionals 3% Part qualified professionals 2% Interims and Senior Management 3% Legal 3% IT 1% We have a high reliance on agency workers in the qualified social care arena, particularly children's social care. It is essential that any MSP is able to offer a high touch service to manage this requirement and provide suitable resource in a timely and compliant manner. The MSP needs to be fully conversant with providing qualified social care staff into an authority with similar demographics to Leicester City Council. It is also essential that any MSP is able to access specialist management and professional staff across the diverse roles within a unitary local authority, where it does not make financial sense to retain/recruit staff as part of the substantive workforce.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/1ce6300c-7000-4a03-abcf-31c13e50c650 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Aug 2017 |
| Submission deadline | 17 Jul 2017 |
| Future notice date | Not specified |
| Award date | 9 Aug 2017 |
| Contract period | 18 Nov 2017 - 17 Nov 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £44,020,215 |
| Lots value | Not specified |
| Awards value | £44,020,215 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LEICESTER CITY COUNCIL |
| Locality | LEICESTER |
| Post town | Leicester |
| Postcode | LE1 1FZ |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF2 Leicestershire, Rutland and Northamptonshire |
| ITL 3 | TLF21 Leicester |
| Local authority | Leicester |
| Electoral ward | Castle |
| Westminster constituency | Leicester South |
| Delivery location | TLF East Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | REED SPECIALIST RECRUITMENT |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79000000 - Business services: law, marketing, consulting, recruitment, printing and security

## Release History

- 10 Aug 2017 at 13:25 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/1ce6300c-7000-4a03-abcf-31c13e50c650

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/1ce6300c-7000-4a03-abcf-31c13e50c650
  10th August 2017 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.leicester.gov.uk

## Provenance

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