---
title: "To provide support and maintenance services for the PatientCentre/CIinicom Software."
ocid: "ocds-b5fd17-f93bdd68-cbf8-424b-ae77-9ac77461191d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f93bdd68-cbf8-424b-ae77-9ac77461191d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f93bdd68-cbf8-424b-ae77-9ac77461191d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-f93bdd68-cbf8-424b-ae77-9ac77461191d.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "QVH - COMMERCE & FINANCE"
published: "2026-04-13"
---

# To provide support and maintenance services for the PatientCentre/CIinicom Software.

Buyer: QVH - COMMERCE & FINANCE  
Current stage: Award  
OCID: ocds-b5fd17-f93bdd68-cbf8-424b-ae77-9ac77461191d

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-f93bdd68-cbf8-424b-ae77-9ac77461191d)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-f93bdd68-cbf8-424b-ae77-9ac77461191d.json)

## Summary

The recent procurement process organised by QVH - Commerce & Finance was focused on securing support and maintenance services for the PatientCentre/CLINiCOM software. This procurement falls under the 'IT software package' category and is essential for managing patient and business processes within the clinical setting. The contract, valued at £128,599.68, runs from 1st April 2026 to 31st March 2027, with the award announced on 31st March 2026. This process was conducted through a selective procurement method, specifically a call-off from a framework agreement. QVH is based in East Grinstead, England, and the procurement’s completion marks a transition to a new system expected to replace the current one by November 2026. The award was granted to DH OPCO UK LTD (Dedalus), a large-scale supplier located in Leeds, England.

This tender presents opportunities for businesses specialised in IT support and maintenance services, particularly those capable of sustaining critical software systems within healthcare environments. While the current contract is complete, similar opportunities may arise as software in the NHS continues to evolve, particularly in managing patient data efficiently and securely. Companies that provide robust, scalable IT solutions and possess the capability to pivot according to changing healthcare technology would be well-positioned to compete in future tenders of this nature. Engaging in such contracts can enhance a firm's portfolio, demonstrating its competence in delivering essential services to significant healthcare bodies like the NHS.

## Notice

The PatientCentre/CLINiCOM software enables QVH to manage their patient, clinical and business processes making it easy to access patient information at the point of patient care. This is an ongoing service, until our PAS is replaced through Altera, which should be by November 2026. The 12 month contract is requested in order to assure that we have support and access if the replacement timescale is not met.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e7688c5e-4c2c-45dc-8b47-9e0a8ce72617 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Apr 2026 |
| Submission deadline | 30 Mar 2026 |
| Future notice date | Not specified |
| Award date | 30 Mar 2026 |
| Contract period | 31 Mar 2026 - 31 Mar 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £128,599 |
| Lots value | Not specified |
| Awards value | £128,599 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | QVH - COMMERCE & FINANCE |
| Locality | EAST GRINSTEAD |
| Post town | Redhill |
| Postcode | RH19 3DZ |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ2 Surrey, East and West Sussex |
| ITL 3 | TLJ28 West Sussex (North East) |
| Local authority | Mid Sussex |
| Electoral ward | East Grinstead Ashplats |
| Westminster constituency | East Grinstead and Uckfield |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DH OPCO UK LTD (DEDALUS |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48517000 - IT software package

## Release History

- 13 Apr 2026 at 13:45 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e7688c5e-4c2c-45dc-8b47-9e0a8ce72617

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e7688c5e-4c2c-45dc-8b47-9e0a8ce72617
  13th April 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-f93bdd68-cbf8-424b-ae77-9ac77461191d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-f93bdd68-cbf8-424b-ae77-9ac77461191d.json.