---
title: "7F-2020-0418 Renewal of ARC Support Service for Norfolk & Suffolk Constabularies"
ocid: "ocds-b5fd17-f959cc96-20ed-4bff-962d-62a377ebd8f9"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f959cc96-20ed-4bff-962d-62a377ebd8f9"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f959cc96-20ed-4bff-962d-62a377ebd8f9.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-f959cc96-20ed-4bff-962d-62a377ebd8f9.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NORFOLK CONSTABULARY"
published: "2021-03-23"
---

# 7F-2020-0418 Renewal of ARC Support Service for Norfolk & Suffolk Constabularies

Buyer: NORFOLK CONSTABULARY  
Current stage: Award  
OCID: ocds-b5fd17-f959cc96-20ed-4bff-962d-62a377ebd8f9

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## Summary

The procurement process is led by Norfolk Constabulary, focusing on the renewal of the ARC Support Service. This contract falls within the software support services category and is situated in Wymondham, East of England, United Kingdom. The procurement method employed is a selective process through a call-off from a framework agreement, with a total contract value of £22,250.83. The tender was awarded on 17 February 2021, with the contract period commencing on 22 February 2021 and concluding on 21 February 2024. The tender period officially closed on 2 February 2021.

This opportunity can foster business growth particularly for companies specialising in software support services. Businesses that can efficiently provide such services may find a competitive edge, especially those with experience in public sector contracts. As the contract will support critical operations for Norfolk Constabulary, firms capable of delivering high-quality service and rapid response will be particularly well-positioned to compete.

## Notice

Renewal of ARC support service used by Service Desk. Procured via mini competition on CCS Network Services 2 framework

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/1b1fa03c-bf36-4508-8bb4-5f9534b41ebe |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Mar 2021 |
| Submission deadline | 2 Feb 2021 |
| Future notice date | Not specified |
| Award date | 17 Feb 2021 |
| Contract period | 22 Feb 2021 - 21 Feb 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £22,250 |
| Lots value | Not specified |
| Awards value | £22,250 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORFOLK CONSTABULARY |
| Locality | WYMONDHAM |
| Post town | Norwich |
| Postcode | NR18 0WW |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH53 Breckland and South Norfolk |
| Local authority | South Norfolk |
| Electoral ward | South Wymondham |
| Westminster constituency | South Norfolk |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CINOS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72261000 - Software support services

## Release History

- 23 Mar 2021 at 15:01 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/1b1fa03c-bf36-4508-8bb4-5f9534b41ebe

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/1b1fa03c-bf36-4508-8bb4-5f9534b41ebe
  23rd March 2021 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-f959cc96-20ed-4bff-962d-62a377ebd8f9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-f959cc96-20ed-4bff-962d-62a377ebd8f9.json.