---
title: "The Provision for an Out of Hours Mobile Non-Injury Falls Response Service"
ocid: "ocds-b5fd17-f95e074a-79e9-4b74-9e2f-3291bfbaa086"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f95e074a-79e9-4b74-9e2f-3291bfbaa086"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f95e074a-79e9-4b74-9e2f-3291bfbaa086.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-f95e074a-79e9-4b74-9e2f-3291bfbaa086.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "DUDLEY METROPOLITAN BOROUGH COUNCIL"
published: "2019-04-01"
---

# The Provision for an Out of Hours Mobile Non-Injury Falls Response Service

Buyer: DUDLEY METROPOLITAN BOROUGH COUNCIL  
Current stage: Tender  
OCID: ocds-b5fd17-f95e074a-79e9-4b74-9e2f-3291bfbaa086

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## Summary

Dudley Metropolitan Borough Council is inviting tenders for "The Provision for an Out of Hours Mobile Non-Injury Falls Response Service" aimed at supporting frail and vulnerable adults within Dudley. This service will help individuals who have experienced falls but do not require an ambulance. The open procurement process is currently active, and tender submissions must be completed by 19 April 2019. The contract is scheduled to commence on 1 July 2019 and run until 30 June 2020, falling under the categories of health and social work services as well as other community, social and personal services.

This tender presents valuable opportunities for businesses specialising in adult social care, particularly those with experience in delivering community services that promote empowerment and safeguarding. Companies that can demonstrate innovative, outcome-focused solutions and have the capacity to provide a responsive and respectful service to vulnerable individuals will be well-positioned to compete. Engaging in this contract not only allows businesses to expand their client base but also contributes positively to social value within the Dudley community.

## Notice

Dudley Council is seeking to procure a highly experienced provider to deliver an excellent high end 'Out of Hours Mobile Response Non Injury Falls' service, within the community of Dudley. The Council has a duty to provide the provision of a physical response to support the frail, elderly and vulnerable adults who have fallen in their own homes, where established that an ambulatory response is not required for a clinical or medical response. The Council has developed its services in line with a 'Falls and Prevention Strategy' for Dudley 2015-2017 for the prevention, treatment of falls and fractures and the maintenance of bone health in older people. Dudley council requires a dynamic provider with a robust structure in place, experienced in providing adult social care. A champion in promoting; empowerment to venerable people, prevention of injury, protection, working in partnership, taking ownership and exercising accountability. The successful provider will need to demonstrate their ability to support venerable individuals with respect and dignity throughout the contract. They must be confident in their approach to handling challenging situations, managing risk, monitoring and reporting back to the council efficiently. Effective procedures must be in place to execute this service well. Such a provider must be forward thinking and 'Outcome Focussed' with a skilled team and a strong understanding of safeguarding. Importantly, this provider will need to bring added Social Value aspects to the community of Dudley through their service. Additional information: This exercise is being conducted in electronic format. Documents will be published to the Dudley MBC Black Country Business website. If you wish to take part please register with Dudley MBC e-tendering website (www.blackcountrybusiness.co.uk) and select the Register/Sign In button which is located on the left hand side of the Homepage. Is a Recurrent Procurement Type? : No

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/26090332-6e07-458f-b5a6-0747b6a01bb2 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Apr 2019 |
| Submission deadline | 19 Apr 2019 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 30 Jun 2019 - 30 Jun 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DUDLEY METROPOLITAN BOROUGH COUNCIL |
| Locality | WEST MIDLANDS |
| Post town | Dudley |
| Postcode | DY1 1HF |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG36 Dudley |
| Local authority | Dudley |
| Electoral ward | St. James's |
| Westminster constituency | Dudley |
| Delivery location | TLG West Midlands (England) |

## CPV Codes

### Divisions

- 85 - Health and social work services
- 98 - Other community, social and personal services

### Codes

- 85000000 - Health and social work services
- 98000000 - Other community, social and personal services

## Release History

- 1 Apr 2019 at 18:01 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/26090332-6e07-458f-b5a6-0747b6a01bb2
- 1 Apr 2019 at 18:01 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/26090332-6e07-458f-b5a6-0747b6a01bb2

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/26090332-6e07-458f-b5a6-0747b6a01bb2
  1st April 2019 - Opportunity notice on Contracts Finder
- https://in-tendhost.co.uk/blackcountryportal/aspx/
  Additional information on how to apply for this contract

## Notice URLs

- http://www.dudley.gov.uk

## Provenance

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