---
title: "RBGKEW118 Extension of Silverbear Limited"
ocid: "ocds-b5fd17-f9730c1e-c5e9-4434-a154-78dc0bc00174"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f9730c1e-c5e9-4434-a154-78dc0bc00174"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f9730c1e-c5e9-4434-a154-78dc0bc00174.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-f9730c1e-c5e9-4434-a154-78dc0bc00174.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "BOARD OF TRUSTEES OF THE ROYAL BOTANIC GARDENS KEW"
published: "2024-09-25"
---

# RBGKEW118 Extension of Silverbear Limited

Buyer: BOARD OF TRUSTEES OF THE ROYAL BOTANIC GARDENS KEW  
Current stage: Award  
OCID: ocds-b5fd17-f9730c1e-c5e9-4434-a154-78dc0bc00174

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-f9730c1e-c5e9-4434-a154-78dc0bc00174)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-f9730c1e-c5e9-4434-a154-78dc0bc00174.json)

## Summary

The Board of Trustees of the Royal Botanic Gardens Kew has awarded a contract to Silverbear Limited for the "RBGKEW118 Extension of Silverbear Limited." This project involves the extension of support and maintenance services, including Rackspace hosting, as well as continued access to the existing CRM database system. The contract, which pertains to the database systems industry category, was awarded during the Award stage and will be executed from 1st October 2024 to 30th June 2025. The procurement was conducted using a direct procurement method, specifically a single tender action below the threshold, with a contract value of £81,000. The location for services is Richmond, with a postal code TW9 3AB.

This tender creates significant opportunities for business growth, particularly for SMEs and VCSEs that specialise in database systems, system maintenance, and support services. Businesses with expertise in providing comprehensive system support, database services, and CRM system management are well-suited to compete in such tenders. This contract indicates a valuable partnership with a prestigious organisation like the Royal Botanic Gardens Kew, offering reputable references and potential for future collaborations in similar projects.

## Notice

Extension of Support & Maintenance (including Rackspace hosting) and access to current CRM Database system already held .

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e991576c-4a76-411b-bf7d-35df8358d182 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Single tender action (below threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Sep 2024 |
| Submission deadline | 24 Sep 2024 |
| Future notice date | Not specified |
| Award date | 23 Sep 2024 |
| Contract period | 30 Sep 2024 - 30 Jun 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £81,000 |
| Lots value | Not specified |
| Awards value | £81,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BOARD OF TRUSTEES OF THE ROYAL BOTANIC GARDENS KEW |
| Locality | RICHMOND |
| Post town | Twickenham |
| Postcode | TW9 3AB |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI7 Outer London - West and North West |
| ITL 3 | TLI75 Hounslow and Richmond upon Thames |
| Local authority | Richmond upon Thames |
| Electoral ward | Kew |
| Westminster constituency | Richmond Park |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SILVERBEAR |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 50 - Repair and maintenance services
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48610000 - Database systems
- 50324100 - System maintenance services
- 72250000 - System and support services
- 72320000 - Database services

## Release History

- 25 Sep 2024 at 15:08 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e991576c-4a76-411b-bf7d-35df8358d182

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e991576c-4a76-411b-bf7d-35df8358d182
  25th September 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-f9730c1e-c5e9-4434-a154-78dc0bc00174. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-f9730c1e-c5e9-4434-a154-78dc0bc00174.json.