--- title: "NEW Devon CCG - Provision of a Plymouth Booking Service as part of an integrated CCG wide Service" ocid: "ocds-b5fd17-fa032e7d-8f35-452f-8bf7-5d49e6da40e4" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-fa032e7d-8f35-452f-8bf7-5d49e6da40e4" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-fa032e7d-8f35-452f-8bf7-5d49e6da40e4.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-fa032e7d-8f35-452f-8bf7-5d49e6da40e4.json" source: "Contracts Finder" current_stage: "Tender" buyer: "NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT" published: "2017-02-14" --- # NEW Devon CCG - Provision of a Plymouth Booking Service as part of an integrated CCG wide Service Buyer: NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT Current stage: Tender OCID: ocds-b5fd17-fa032e7d-8f35-452f-8bf7-5d49e6da40e4 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-fa032e7d-8f35-452f-8bf7-5d49e6da40e4) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-fa032e7d-8f35-452f-8bf7-5d49e6da40e4.json) ## Summary The NHS South, Central and West Commissioning Support Unit is actively seeking to contract a service titled "NEW Devon CCG - Provision of a Plymouth Booking Service," aimed at enhancing transport booking for eligible patients in Exeter, South West England. This procurement, classified under 'Telephone-answering services', is currently in the tender stage, with submissions due by 16th March 2017. The total estimated value of the contract is £696,758, set to commence on 6th November 2017 and concluding by 28th May 2022. Interested parties must submit their tenders electronically via the specified platform. This opportunity presents substantial potential for small and medium-sized enterprises (SMEs) specialising in logistics, transport services, and healthcare-related operations. Businesses that can efficiently manage patient transport logistics, invoice validation, and liaising with ambulance providers would be particularly well-suited to compete. By engaging with this tender, companies can expand their market presence and contribute to crucial healthcare services while establishing partnerships within the NHS framework. ## Notice Summary of the Services Required: * To be responsible for the mini procurements for the journeys that are outside of the main contract (e.g. HDU/paramedic, taxi, wheelchair accessible vehicles, control and restraint, out of hours, out of area journeys and exceptions to the main PTS contract) * Book transport for all eligible patients * To be the first point of contact for patients and professionals in booking transport and offer advice to those that need further advice and are not eligible for NHS transport. To deal with the requests with no hand backs to other providers. * To have a system to record all bookings and report all activity to the Commissioners * To liaise with the ambulance providers and book appropriate transport to the patients need where NHS transport is appropriate. * To receive all invoices for all transport providers * To validate all invoices against the information system * To be responsible for sorting out any payment queries * Pay validated invoices * Re-charge to CCG with appropriate backing information. Additional information: Tenders or requests to participate must be submitted electronically via https://in-tendhost.co.uk/scwcsu/aspx/Home The procurement documents are available for unrestricted and full direct access, free of charge, at: https://in-tendhost.co.uk/scwcsu/aspx/Home ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/86130267-dee9-49dc-b8d0-2c70a8175cc5 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 14 Feb 2017 | | Submission deadline | 16 Mar 2017 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 6 Nov 2017 - 28 May 2022 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £696,758 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT | | Locality | EXETER | | Post town | Exeter | | Postcode | EX2 4QD | | Country | England | | ITL 1 | TLK South West (England) | | ITL 2 | TLK4 Devon | | ITL 3 | TLK43 Devon CC | | Local authority | Exeter | | Electoral ward | Newtown and St Leonard's | | Westminster constituency | Exeter | | Delivery location | TLK South West (England) | ## CPV Codes ### Divisions - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 79510000 - Telephone-answering services ## Release History - 14 Feb 2017 at 18:20 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/86130267-dee9-49dc-b8d0-2c70a8175cc5 - 14 Feb 2017 at 15:29 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/86130267-dee9-49dc-b8d0-2c70a8175cc5 - 14 Feb 2017 at 15:23 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/86130267-dee9-49dc-b8d0-2c70a8175cc5 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/86130267-dee9-49dc-b8d0-2c70a8175cc5 14th February 2017 - Opportunity notice on Contracts Finder ## Notice URLs - https://in-tendhost.co.uk/scwcsu/aspx/Home ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-fa032e7d-8f35-452f-8bf7-5d49e6da40e4. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-fa032e7d-8f35-452f-8bf7-5d49e6da40e4.json.