---
title: "Procurement of Immigration Telephone Advice Services (ITA Services) in England and Wales from 1 September 2019"
ocid: "ocds-b5fd17-fa1e3302-242b-43c2-a6ce-6367529c3a18"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-fa1e3302-242b-43c2-a6ce-6367529c3a18"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-fa1e3302-242b-43c2-a6ce-6367529c3a18.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-fa1e3302-242b-43c2-a6ce-6367529c3a18.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LEGAL AID AGENCY"
published: "2019-08-01"
---

# Procurement of Immigration Telephone Advice Services (ITA Services) in England and Wales from 1 September 2019

Buyer: LEGAL AID AGENCY  
Current stage: Award  
OCID: ocds-b5fd17-fa1e3302-242b-43c2-a6ce-6367529c3a18

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## Summary

The Legal Aid Agency is seeking to procure Immigration Telephone Advice Services (ITA Services) to be delivered in England and Wales. The contract is set to commence on 1 September 2019 and will run until 31 August 2020, with an option for a nine-month extension thereafter. This procurement is classified under legal services (CPV code 79100000) and has a total budget of £190,000. Interested providers must submit their tenders through the e-Tendering system by 9am on 3 April 2019, following a selective procurement method via a restricted procedure due to the contract's value.

This tender presents a significant opportunity for businesses operating in the legal services sector, particularly those that hold an existing Legal Aid Contract. Small and medium enterprises (SMEs) are encouraged to compete, as the contract specifically considers the suitability for SMEs. Providers specialising in telephone-based legal advice and immigration matters may find this an advantageous bidding opportunity, enabling expansion of services and client outreach in the public legal assistance space.

## Notice

"The LAA invited applicants who held an existing Legal Aid Contract to submit a tender for the Immigration Telephone Advice (ITA) Contract ("the Contract"). The ITA services provide non-means tested telephone-based legal advice on immigration matters to members of the public who are detained in police custody in England and Wales. In the context of this procurement, the LAA awarded a single contract to an applicant who could deliver the ITA services from 1 September 2019 to 31 August 2020. The Contract contains a right for the LAA to extend the Contract from 1 September 2020 for a further period of 9 months.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/337a8183-e6cb-4d76-a1f7-45886d90824c |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure (above threshold) |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Aug 2019 |
| Submission deadline | 3 Apr 2019 |
| Future notice date | Not specified |
| Award date | 30 May 2019 |
| Contract period | 31 Aug 2019 - 31 Aug 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £190,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LEGAL AID AGENCY |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 9AJ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLI London, TLJ South East (England), TLK South West (England), TLL Wales |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | OPTIMUS LAW |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79100000 - Legal services

## Release History

- 1 Aug 2019 at 16:11 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/337a8183-e6cb-4d76-a1f7-45886d90824c
- 4 Mar 2019 at 14:16 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/9c505234-1fee-4d05-8e89-47793235c221

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/337a8183-e6cb-4d76-a1f7-45886d90824c
  1st August 2019 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/9c505234-1fee-4d05-8e89-47793235c221
  4th March 2019 - Opportunity notice on Contracts Finder
- https://www.gov.uk/government/publications/immigration-telephone-advice-tender-2019

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-fa1e3302-242b-43c2-a6ce-6367529c3a18. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-fa1e3302-242b-43c2-a6ce-6367529c3a18.json.