---
title: "Electronic Care Solution for the Isle of Wight Council's Internal Care Homes - short term reablement care homes, community outreach (domiciliary) and long term learning disability care homes."
ocid: "ocds-b5fd17-fa47276e-d1d6-40ea-b745-9a6b1538886c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-fa47276e-d1d6-40ea-b745-9a6b1538886c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-fa47276e-d1d6-40ea-b745-9a6b1538886c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-fa47276e-d1d6-40ea-b745-9a6b1538886c.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "ISLE OF WIGHT COUNCIL"
published: "2024-11-29"
---

# Electronic Care Solution for the Isle of Wight Council's Internal Care Homes - short term reablement care homes, community outreach (domiciliary) and long term learning disability care homes.

Buyer: ISLE OF WIGHT COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-fa47276e-d1d6-40ea-b745-9a6b1538886c

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## Summary

The Isle of Wight Council has completed the procurement process for an Electronic Care Solution targeted at its internal care homes. The procurement, under the Digital Social Care Records Dynamic Purchasing System (DPS) Framework Agreement via the Department of Health and Social Care, falls under the "Software package and information systems" industry category, specifically IT services including consulting, software development, internet, and support. The contract, awarded on 29 November 2024 to OneTouch Telecare Ltd T/A OneTouch Health, covers the supply and maintenance of the digital system from 13 January 2025 to 12 January 2028, with an initial value of GBP 102,696 and an extension option for up to 5 years. The system addresses various needs such as care planning, electronic medication recording, digital reception, and electronic rostering system for community outreach and domiciliary care services, primarily serving the South East region of the United Kingdom.

This tender presents significant opportunities for businesses within the IT services and digital healthcare sectors, especially those specialising in software development for care solutions. The comprehensive digital system required by the Isle of Wight Council aids in enhancing operational efficiency and care quality for short-term and long-term care facilities, creating opportunities for businesses to showcase their innovative solutions. Small and medium-sized enterprises (SMEs) are particularly well-suited to compete in this dynamic procurement environment, given their agility and potential for specialised service offerings that can be tailored to the specific needs outlined by the Council.

## Notice

The Isle of Wight Council (The Authority) invited Tenders from Potential Suppliers for the provision of an Electronic Care Solution for the Isle of Wight Council's internal care homes- short term reablement care homes, community outreach (domiciliary) and long term learning disability care homes. To be awarded to a sole supplier under the Digital Social Care Records Dynamic Purchasing System (DPS) Framework Agreement via Department of Health and Social Care. The Authority requires the provision of a digital system covering four different areas of digitalisation including a care planning tool /system for short-term respite and reablement care home services and long-term learning disability care homes service. The system needs to have a person's pen picture, care and support needs, any risk assessments and tools for staff to complete on a daily basis, for example, diary notes, fluid charts, care interventions. Digital Reception that acts as a visitors' book for people coming into the care home services including staff and giving all visitors the chance to comment on their visit by a quality assurance survey that they complete on their exit. The system will all support the 'roll call' in the event of a fire. Electronic Medication recording (e-MAR) that is linked to the care planning tool that will list a persons medications and will give the team the chance to record what medication is given and the actual time it is administered and finally, an electronic rostering system for the domiciliary care service that will schedule the visits staff will do for people in their own homes along with displaying an simple pen picture of the person being visited and any risks that visiting staff will need to be aware of. The system will also provide a safeguard to staff for lone working as well as have the ability to produce reports to demonstrate the performance of the service. The full specification can be seen at Appendix A within the tender documents. The initial term duration will be three years with the with the option to extend for up to a further 24 months in 12 month sections at the sole discretion of the Authority. Additional information: Please note that the value and duration referenced are for the initial term of the contract which is three years. If both extension provisions are utilised (2 x 12 months) then the full duration could be 5 years (up to 12 January 2030) and the additional value will be as per the initial term annual cost, with the ability to be increased by no more than that year's CPI. This is likely to be in the region of an additional PS58,464 if both extensions are utilised.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/7bcbd219-eebd-427f-b72c-a8f9875c5c2a |
| Notice type | Award Notice |
| Procurement type | Dynamic, Framework |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Nov 2024 |
| Submission deadline | 3 Oct 2024 |
| Future notice date | Not specified |
| Award date | 29 Nov 2024 |
| Contract period | 13 Jan 2025 - 12 Jan 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £102,696 |
| Lots value | Not specified |
| Awards value | £102,696 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ISLE OF WIGHT COUNCIL |
| Locality | NEWPORT |
| Post town | Portsmouth |
| Postcode | PO30 1UD |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ3 Hampshire and Isle of Wight |
| ITL 3 | TLJ34 Isle of Wight |
| Local authority | Isle of Wight |
| Electoral ward | Newport Central |
| Westminster constituency | Isle of Wight West |
| Delivery location | TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ONETOUCH TELECARE LTD T/A ONETOUCH HEALTH |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 29 Nov 2024 at 13:33 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/7bcbd219-eebd-427f-b72c-a8f9875c5c2a

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/7bcbd219-eebd-427f-b72c-a8f9875c5c2a
  29th November 2024 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.iow.gov.uk

## Provenance

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