---
title: "3rd Party Supplier Penalty Charge Notice Assistance - 'Call-off' Resilience Contract"
ocid: "ocds-b5fd17-fa5b9c00-bf29-407a-a963-0eb8cb52e6d8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-fa5b9c00-bf29-407a-a963-0eb8cb52e6d8"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-fa5b9c00-bf29-407a-a963-0eb8cb52e6d8.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-fa5b9c00-bf29-407a-a963-0eb8cb52e6d8.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "SHEFFIELD CITY COUNCIL"
published: "2022-06-22"
---

# 3rd Party Supplier Penalty Charge Notice Assistance - 'Call-off' Resilience Contract

Buyer: SHEFFIELD CITY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-fa5b9c00-bf29-407a-a963-0eb8cb52e6d8

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## Summary

Sheffield City Council has completed the procurement process for the "3rd Party Supplier Penalty Charge Notice Assistance - 'Call-off' Resilience Contract", aimed at enhancing its capability to manage parking Penalty Charge Notices (PCNs) through a third-party service provider. This contract falls under the computer-related services category (CPV 72500000) and is based in Sheffield, England. The procurement method used was a selective (restricted) procedure, with the tender period concluding on 3rd December 2021. The contract commenced on 1st January 2022 and will run until 31st December 2024.

This tender presents significant opportunities for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) to participate in the procurement process, especially those specialising in computer-related services. Vendors that can provide resilient service coverage for parking enforcement functions, such as handling informal challenges to penalty charges during periods of staff absence or training, would be well-positioned to compete. Successful engagement in this contract could enhance the winning firm's portfolio and foster further growth within the public sector.

## Notice

Sheffield City Council is seeking to appoint a third party to be able to process some of our parking Penalty Charge Notice (PCN) informal challenges on an ad hoc basis to provide service resilience cover for circumstances such as unplanned staff absence for example, and / or whilst staff recruitment and training is being undertaken and for other unforeseen events resulting in pressure on staff resourcing.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/31c48c73-5b84-4699-84c5-63bf37f08591 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Jun 2022 |
| Submission deadline | 3 Dec 2021 |
| Future notice date | Not specified |
| Award date | 1 Dec 2021 |
| Contract period | 1 Jan 2022 - 31 Dec 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £1 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SHEFFIELD CITY COUNCIL |
| Locality | SHEFFIELD |
| Post town | Sheffield |
| Postcode | S1 2HH |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE3 South Yorkshire |
| ITL 3 | TLE32 Sheffield |
| Local authority | Sheffield |
| Electoral ward | City |
| Westminster constituency | Sheffield Central |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MARSTONS HOLDINGS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72500000 - Computer-related services

## Release History

- 22 Jun 2022 at 21:35 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/31c48c73-5b84-4699-84c5-63bf37f08591

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/31c48c73-5b84-4699-84c5-63bf37f08591
  22nd June 2022 - Awarded contract notice on Contracts Finder
- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=40316&B=UK
  Additional data
- https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/104130
  User / Company

## Notice URLs

- https://www.sheffield.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-fa5b9c00-bf29-407a-a963-0eb8cb52e6d8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-fa5b9c00-bf29-407a-a963-0eb8cb52e6d8.json.