---
title: "DUD - Tenants Satisfaction Measures Survey 2023"
ocid: "ocds-b5fd17-fa7663dc-5268-4894-85bb-3baed9f42930"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-fa7663dc-5268-4894-85bb-3baed9f42930"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-fa7663dc-5268-4894-85bb-3baed9f42930.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-fa7663dc-5268-4894-85bb-3baed9f42930.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "DUDLEY METROPOLITAN BOROUGH COUNCIL"
published: "2023-02-02"
---

# DUD - Tenants Satisfaction Measures Survey 2023

Buyer: DUDLEY METROPOLITAN BOROUGH COUNCIL  
Current stage: Tender  
OCID: ocds-b5fd17-fa7663dc-5268-4894-85bb-3baed9f42930

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## Summary

The Dudley Metropolitan Borough Council is seeking a market research company for the "DUD - Tenants Satisfaction Measures Survey 2023" tender. The survey aims to gather tenant satisfaction data in compliance with the Regulator of Social Housing's new standards. The procurement method is an open procedure, with a contract value of £60,000. The tender deadline is set for February 22, 2023, and the contract period spans from April 1, 2023, to March 31, 2025, in the West Midlands, United Kingdom.

This tender presents an opportunity for market research companies to secure a contract with Dudley MBC to conduct the annual tenant satisfaction survey. Small and medium-sized enterprises are particularly well-suited to compete due to the SME suitability status. Businesses in the services industry category should consider applying for this tender and register with Dudley MBC e-tendering website to participate in the process.

## Notice

Dudley MBC are seeking to procure a suitably qualified market research company to carry out an annual tenant satisfaction perception survey of a representative sample of Council tenants for each of the next two financial years that complies with the Regulator of Social Housing's (RSH) new and mandatory 'Tenant Satisfaction Measures Standard'. Additional information: This exercise is being conducted in electronic format. Documents will be published to the Dudley MBC Portal If you wish to take part please, register with Dudley MBC e-tendering website (https://in-tendhost.co.uk/blackcountryportal/aspx/Tenders/Current ) and select the Register/Sign In button which is located on the left hand side of the Homepage. Is a Recurrent Procurement Type? : No

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/44c82d89-7fa5-4fc9-9379-b2a8f8a5f38e |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Feb 2023 |
| Submission deadline | 22 Feb 2023 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 1 Apr 2023 - 31 Mar 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £60,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DUDLEY METROPOLITAN BOROUGH COUNCIL |
| Locality | WEST MIDLANDS |
| Post town | Dudley |
| Postcode | DY1 1HF |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG36 Dudley |
| Local authority | Dudley |
| Electoral ward | St. James's |
| Westminster constituency | Dudley |
| Delivery location | TLG West Midlands (England) |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79342311 - Customer satisfaction survey

## Release History

- 2 Feb 2023 at 12:13 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/44c82d89-7fa5-4fc9-9379-b2a8f8a5f38e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/44c82d89-7fa5-4fc9-9379-b2a8f8a5f38e
  2nd February 2023 - Opportunity notice on Contracts Finder
- https://in-tendhost.co.uk/blackcountryportal/aspx/
  Additional information on how to apply for this contract

## Notice URLs

- http://www.dudley.gov.uk
- https://in-tendhost.co.uk/blackcountryportal/aspx/Tenders/Current

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-fa7663dc-5268-4894-85bb-3baed9f42930. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-fa7663dc-5268-4894-85bb-3baed9f42930.json.
